Remote server replied: 550 Please turn authentication on

Use this forum if you have installed hMailServer and want to ask a question related to a production release of hMailServer. Before posting, please read the troubleshooting guide. A large part of all reported issues are already described in detail here.
darkwolf
New user
New user
Posts: 8
Joined: 2013-06-10 00:38

Remote server replied: 550 Please turn authentication on

Postby darkwolf » 2013-06-10 00:46

I get this sent back to me when i try to send an email to an external account.

how do i turn authentication on?

I've tried sending in thunderbird and squirrelmail

percepts
Senior user
Senior user
Posts: 5284
Joined: 2009-10-20 16:33
Location: Sceptred Isle

Re: Remote server replied: 550 Please turn authentication on

Postby percepts » 2013-06-10 00:58

Your question isn't clear exactly what is happening. Please show hmail logs of what is happening and error message in returned email.

darkwolf
New user
New user
Posts: 8
Joined: 2013-06-10 00:38

Re: Remote server replied: 550 Please turn authentication on

Postby darkwolf » 2013-06-10 01:17

Your message did not reach some or all of the intended recipients.

Sent: Sun, 09 Jun 2013 23:54:43 +0100
Subject: another

The following recipient(s) could not be reached:

gordon@gr-darkwolf.co.uk
Error Type: SMTP
Remote server (79.170.44.50) issued an error.
hMailServer sent: RCPT TO:<gordon@gr-darkwolf.co.uk>
Remote server replied: 550 Please turn authentication on


That was the error.
Somehow it is now working but i don't know what setting it was.

hotmail still blocks me but that is a separate issue, the PBL listings which i'm supposed to be removed from by now.

percepts
Senior user
Senior user
Posts: 5284
Joined: 2009-10-20 16:33
Location: Sceptred Isle

Re: Remote server replied: 550 Please turn authentication on

Postby percepts » 2013-06-10 01:34

in hmail admin / settings / advanced / ip ranges

there is a default button. Click that button for default settings which works for most peoples setup.

Then when you create an account you set a password which I think you have already done.

Then in your email client you must specify to use authentication for sending via smtp.

User avatar
mattg
Moderator
Moderator
Posts: 15577
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: Remote server replied: 550 Please turn authentication on

Postby mattg » 2013-06-10 10:42

ALSO, is the domain gr-darkwolf.co.uk hosted on both your hMailserver and another server?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

darkwolf
New user
New user
Posts: 8
Joined: 2013-06-10 00:38

Re: Remote server replied: 550 Please turn authentication on

Postby darkwolf » 2013-06-10 18:30

gr-darkwolf.me.uk (sender) is hosted on the server (web & mail)

gr-darkwolf.co.uk is hosted externally

User avatar
mattg
Moderator
Moderator
Posts: 15577
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: Remote server replied: 550 Please turn authentication on

Postby mattg » 2013-06-11 00:32

please post your hMailserver diagnostics for the domain gr-darkwolf.me.uk

Do you have any routes for gr-darkwolf.co.uk on your hMailserver?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation


Return to “General discussions”



Who is online

Users browsing this forum: No registered users and 0 guests