Yeah well they can point finger all they want but send them this link:http://www.ietf.org/rfc/rfc2821.txt
refer to section "2.3.7 Lines"
Lines consist of zero or more data
characters terminated by the sequence ASCII character "CR" (hex value
0D) followed immediately by ASCII character "LF" (hex value 0A).
This termination sequence is denoted as <CRLF> in this document.
Conforming implementations MUST NOT recognize or generate any other
character or character sequence as a line terminator. Limits MAY be
imposed on line lengths by servers (see section 4.5.3).
In addition, the appearance of "bare" "CR" or "LF" characters in text
(i.e., either without the other) has a long history of causing
problems in mail implementations and applications that use the mail
system as a tool. SMTP client implementations MUST NOT transmit
these characters except when they are intended as line terminators
and then MUST, as indicated above, transmit them only as a <CRLF>
In other words tell em they can go pound sand & stuff it.