Mobile Devices & IMAP - Missing Emails

Use this forum if you have installed hMailServer and want to ask a question related to a production release of hMailServer. Before posting, please read the troubleshooting guide. A large part of all reported issues are already described in detail here.
Post Reply
alidayvn
New user
New user
Posts: 5
Joined: 2019-08-28 05:12

Mobile Devices & IMAP - Missing Emails

Post by alidayvn » 2019-08-28 05:15

Hi All

I have a strange issue with mobile devices and IMAP...

Basically, I have 2 emails that were received on 7th May from the same person that are on the server and are visible from any PC running Outlook, but are not visible on an iOS device running the Outlook app, nor on an Android device using the basic Mail app.

I'm not sure if it's a hmailserver issue, or a mobile device issue...any ideas anyone?

User avatar
mattg
Moderator
Moderator
Posts: 20633
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: Mobile Devices & IMAP - Missing Emails

Post by mattg » 2019-08-28 13:57

Is it possible that outlook has marked it for deletion?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

User avatar
RvdH
Senior user
Senior user
Posts: 931
Joined: 2008-06-27 14:42
Location: Netherlands

Re: Mobile Devices & IMAP - Missing Emails

Post by RvdH » 2019-08-28 14:13

Or you moved them to different folder that are not subscribed to on IOS/Android.

Using different clients really messes up IMAP folders is my experience.
For example you could have got one client using 'deleted items', the other 'trash' and for example outlook uses 'verwijderde items' (Dutch) for trash
CIDR to RegEx: d-fault.nl/CIDRtoRegEx
DNS Lookup: d-fault.nl/DNSTools
DNSBL Lookup: d-fault.nl/DNSBLLookup
GEOIP Lookup: d-fault.nl/GeoipLookup

Post Reply