Outlook for Mac clients can't connect

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bobdorough
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New user
Posts: 3
Joined: 2019-01-30 21:22

Outlook for Mac clients can't connect

Post by bobdorough » 2019-01-30 21:28

Hi all. Been running hMailServer on different servers for years and it's an excellent MTA.

However, one thing has followed me from setup to setup, regardless of Windows OS version, network, firewalls, etc – Outlook for Mac clients cannot connect. After the details are entered for the account, it just spins indefinitely. This is true on any version of Outlook for Mac I'm able to get my hands on and of every client we have – probably 20 or so people in different offices/setups that have tried. I also have Outlook for Mac on my system and it won't work.

All other clients we can try work fine over all types of authentication, SSL or not.

If I log out a connection attempt by Outlook for Mac, it just stops after the CAPABILITY command every single time and eventually disconnects (I've masked the IPs):

Code: Select all

"DEBUG"	2624	"2019-01-30 19:18:24.473"	"Creating session 53875"
"TCPIP"	2624	"2019-01-30 19:18:24.473"	"TCP - XX.XX.XXX.XXX connected to YY.YY.YYY.Y:143."
"DEBUG"	2624	"2019-01-30 19:18:24.473"	"TCP connection started for session 53873"
"IMAPD"	2624	53873	"2019-01-30 19:18:24.473"	"XX.XX.XXX.XXX"	"SENT: * OK Welcome to [domain.com] Email Server"
"IMAPD"	2624	53873	"2019-01-30 19:18:24.551"	"XX.XX.XXX.XXX"	"RECEIVED: A001 LOGIN "maskedemail@domain.com" ***"
"IMAPD"	2624	53873	"2019-01-30 19:18:24.613"	"XX.XX.XXX.XXX"	"SENT: A001 OK LOGIN completed"
"IMAPD"	1212	53873	"2019-01-30 19:18:24.707"	"XX.XX.XXX.XXX"	"RECEIVED: A002 LIST "" """
"IMAPD"	1212	53873	"2019-01-30 19:18:24.707"	"XX.XX.XXX.XXX"	"SENT: * LIST (\Noselect) "." ""[nl]A002 OK LIST completed"
"IMAPD"	5840	53873	"2019-01-30 19:18:25.082"	"XX.XX.XXX.XXX"	"RECEIVED: A003 CAPABILITY"
"IMAPD"	5840	53873	"2019-01-30 19:18:25.082"	"XX.XX.XXX.XXX"	"SENT: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL STARTTLS NAMESPACE RIGHTS=texk[nl]A003 OK CAPABILITY completed"
..and it just goes round in this loop endlessly.

Can anyone shed some light?! I'd love to finally be able to offer Outlook for Mac support to our clients.

bobdorough
New user
New user
Posts: 3
Joined: 2019-01-30 21:22

Re: Outlook for Mac clients can't connect

Post by bobdorough » 2019-01-30 22:12

Here is the diagnostic log in case that's helpful:

Code: Select all

2019-01-30   Hmailserver: 5.6.7-B2425

DOMAINS

   "Domain1.com" - abxxxxxxxxxxxxxxxx.co.uk       Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain2.com" - amxxxxxxxxxxxxxxxx.com         Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain3.com" - aqxxxxx.co.uk                  Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain3.com.pem
                                                Selector:    1479824960.aquafed

   "Domain4.com" - asxxxxxxxxxxx.com              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:      True

   "Domain5.com" - awxxxxxxxxxxx.co.uk            Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain5.com.pem
                                                Selector:    1520519501.Domain5

   "Domain6.com" - b-xxxxxxxxxxx.co.uk            Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain7.com" - bixxxxxxxxxxxxxx.co.uk         Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:      True

   "Domain8.com" - chxxxxxxxxxxxxxxx.com          Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain9.com" - clxxxxxxxxxxxxxxxx.co.uk       Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain10.com" - coxxxxxxxxxxx.co.uk           Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain11.com" - crxxxxxxxxxxxxxxxxxxxxxxxxxxx Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain12.com" - cuxxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain13.com" - daxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain14.com" - dexxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain14.pem
                                                Selector:    1479811255.Domain14

   "Domain15.com" - duxxxxxxxxxxxxxx.com          Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain16.com" - faxxxxxxxx.co.uk              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain17.com" - faxxxxxxxxxxxxxx.uk           Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain18.com" - flxxxxxxxxxxx.com             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: d:\Domain18.com\dkim\key1.Domain18.com.pem
                                                Selector:    key1

   "Domain19.com" - foxxxxxxx.co.uk               Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain20.com" - frxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain21.com" - gixxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain22.com" - grxxxxx.com                   Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain22.com.pem
                                                Selector:    key1

   "Domain23.com" - guxxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain24.com" - haxxxxxxxxxx.com              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain25.com" - haxxxxxxxxxxxx.co.uk          Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain26.com" - hixxxxxxxxxxxxx.com           Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain27.com" - ivxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain28.com" - kaxxxxxxxxxxxxxxxxxxx.co.uk   Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain29.com" - lixxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain30.com" - lixxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain31.com" - ljxxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain32.com" - maxxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain33.com" - mjxxxxxx.co.uk                Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain34.com" - noxxxxxxxxxxxxxxxxxxx.com     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain35.com" - noxxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain36.com" - noxxxxxxxxxxxxxxxxxxx.co.uk   Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain37.com" - noxxxxxxxxxxxxxxxxxxx.com     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain37.com.pem
                                                Selector:    1480412512.Domain37

   "Domain38.com" - noxxxxxxxxxxxxxxxxxxxxxx.com  Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain39.com" - noxxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain40.com" - olxxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain40.com.pem
                                                Selector:    1520503053.Domain40

   "Domain41.com" - pexxxxxxxxxxxxxxxxx.co.uk     Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain41.com.pem
                                                Selector:    1479811494.Domain41

   "Domain42.com" - prxxxxxxxxxxxxxxxxxxxxxxxxx.c Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain42.com.pem
                                                Selector:    1479809917.Domain42

   "Domain43.com" - roxxxxxxxxxxxxxxxx.co.uk      Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain44.com" - roxxxxxxxxxxxxxxx.co.uk       Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain45.com" - roxxxxxxxx.com                Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain46.com" - rsxxxxxxxxxxxxxxxxxx.co.uk    Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain47.com" - scxxxxxxxxxxxxx.co.uk         Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain48.com" - sexxxxxxxxxxxxxxxxxx.co.uk    Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain49.com" - sqxxxxxxxxx.com               Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain50.com" - stxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain50.com.pem
                                                Selector:    1481296801.Domain50

   "Domain51.com" - stxxxxxxxxxxxxxxxxxxxxxxx.co. Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain52.com" - stxxxxxxxx.co.uk              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\key1.Domain52.com.pem
                                                Selector:    key1

   "Domain53.com" - stxxxxxxx.co.uk               Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain54.com" - taxxxxxxxxxxx.co.uk           Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain55.com" - thxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain56.com" - thxxxxxxxxxxxxxxxxxxxxx.com   Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain56.pem
                                                Selector:    1479810187

   "Domain57.com" - thxxxxxxxxxxxxxxxxx.com       Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain58.com" - thxxxx.co.uk                  Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: c:\pmta\dkim.Domain58.com.pem
                                                Selector:    key1

   "Domain59.com" - toxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain60.com" - trxxxxxxxxxxxx.co.uk          Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain61.com" - waxxxxxxxxx.co.uk             Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False
-----------------------------------------------------------------------------------------------

IP RANGES

IP: 172.25.117.213 - 172.25.117.213     Priority: 30     Name: My computer

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       - False
     Local To External    -  True              Local To External    - False
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 167.99.0.0 - 167.99.255.255     Priority: 20     Name: Bad Canada IP Range

  Allow connections                         Other
     SMTP:  False                              Antispam :  False
     POP3:  False                              Antivirus:  False
     IMAP:  False                              SSL/TLS:    False


IP: 185.234.0.0 - 185.234.255.55     Priority: 20     Name: Bad Irish IP Range

  Allow connections                         Other
     SMTP:  False                              Antispam :  False
     POP3:  False                              Antivirus:  False
     IMAP:  False                              SSL/TLS:    False


IP: 191.96.0.0 - 191.96.255.255     Priority: 20     Name: Bad Russian IP Range

  Allow connections                         Other
     SMTP:  False                              Antispam :  False
     POP3:  False                              Antivirus:  False
     IMAP:  False                              SSL/TLS:    False


IP: 181.0.0.0 - 181.255.255.255     Priority: 20     Name: Bad USA IP Range

  Allow connections                         Other
     SMTP:  False                              Antispam :  False
     POP3:  False                              Antivirus:  False
     IMAP:  False                              SSL/TLS:    False


IP: 5.188.0.0 - 5.255.255.255     Priority: 20     Name: Iran - Whole Country

  Allow connections                         Other
     SMTP:  False                              Antispam :  False
     POP3:  False                              Antivirus:  False
     IMAP:  False                              SSL/TLS:    False


IP: 0.0.0.0 - 255.255.255.255     Priority: 10     Name: Internet

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 92.207.68.141 - 92.207.68.141     Priority: 1     Name: Hatter Events & Kitchen

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:     True

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 92.207.68.141 - 92.207.68.141     Priority: 1     Name: [OBFUSCATED]

  Allow connections                         Other
     SMTP:   True                              Antispam :  False
     POP3:   True                              Antivirus:  False
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External - False           


IP: 81.133.143.87 - 81.133.143.87     Priority: 1     Name: [OBFUSCATED]

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:     True

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 86.11.70.151 - 86.11.70.151     Priority: 1     Name: [OBFUSCATED]

  Allow connections                         Other
     SMTP:   True                              Antispam :  False
     POP3:   True                              Antivirus:  False
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External - False           


IP: 51.9.222.209 - 51.9.222.209     Priority: 1     Name: [OBFUSCATED]

  Allow connections                         Other
     SMTP:   True                              Antispam :  False
     POP3:   True                              Antivirus:  False
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    -  True              External To Local    - False
     External To External - False           


   !!  Warning:  DEFAULT DOMAIN is SET  !! - "Domain18.com"
------------------------------------------------------
AUTOBANNED Local Addresses:
    No entries

-----------------------------------------------------------------------------------------------

AUTOBAN
  Autoban Enabled: True       Max invalid logon attempts:      3
                              Minutes Before Reset:          120  (2.00 hours, 0.08 days)
                              Minutes to Autoban:             60  (1.00 hours, 0.04 days)

There is a total of 19 auto-ban IP ranges.
-----------------------------------------------------------------------------------------------

INCOMING RELAYS
   No entries
-----------------------------------------------------------------------------------------------

MIRRORING         Disabled
-----------------------------------------------------------------------------------------------

PROTOCOLS

SMTP
GENERAL             DELIVERY                  RFC COMPLIANCE            ADVANCED
No. Connections:  0  No Retries:  3 Mins: 60   Plain Text:        False  Bind: 
                     Host: Domain18.com        Empty sender:       True  Batch recipients:   100
Max Msg Size:  8192  Relay:-                   Incorrect endings:  True  Use STARTTLS:      True
                     (none entered)            Disc. on invalid:   True  Delivered-To hdr:  True
                                               Max number commands:   3  Loop limit:           5
                                                                         Recipient hosts:     15
  Routes:
     No routes defined.

POP3
  No. Connections: 4

IMAP
 GENERAL                   PUBLIC FOLDERS                    ADVANCED
  No. Connections:   0      Public folder name: #Public       IMAP sort:  True
                                                              IMAP Quota: True
                                                              IMAP Idle:  True
                                                              IMAP ACL:   True
                                                              Delim: "."
-----------------------------------------------------------------------------------------------

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  4       Use SPF:            True - 1    Use Spamassassin:    True
  Add X-HmailServer-Spam:     True    Check HELO host:    True - 1    Hostname:       127.0.0.1
  Add X-HmailServer-Reason:   True    Check MX records:   True - 1    Port:                 783
  Add X-HmailServer-Subject:  True    Verify DKIM:        True - 2    Use SA score:        True
              Subject Text: "[SPAM]"
  Spam delete threshold: 5         Maximum message size: 4096

DNSBL ENTRIES:
                  zen.spamhaus.org      Score: 6     Result: 127.0.0.*
                    bl.spamcop.net      Score: 4     Result: 127.0.0.*
                  psbl.surriel.com      Score: 4     Result: 127.0.0.*
            b.barracudacentral.org      Score: 4     Result: 127.0.0.*
              sbl-xbl.spamhaus.org      Score: 4     Result: 127.0.0.*
                   cbl.abuseat.org      Score: 4     Result: 127.0.0.*
              zz.countries.nerd.dk      Score: 4     Result: 127.0.0.*

SURBL ENTRIES:
                   multi.surbl.org      Score: 6
        uribl.spameatingmonkey.net      Score: 4
                  dbl.spamhaus.org      Score: 4

GREYLISTING:
  Greylisting:   True       Defer mins: 30       Days Unused: 1      Days Used: 36
                            Bypass SPF: True     Bypass A/MX: False

Greylist WHITELIST ENTRIES:
   No entries

Greylist DOMAINS enabled:
           Domain4.com
           Domain7.com

WHITELISTING
              54.36.162.2        to    54.36.162.2                  
-----------------------------------------------------------------------------------------------

ANTIVIRUS

GENERAL:
  When found - Delete email. Notify Sender: False,  Notify Receiver: False

  Max Message Size: 2048
     CLAM AV:   True       Hostname: 127.0.0.1    Port: 3310
     CLAMWIN:   False
     CUSTOMAV:  False

  Block Attachments: True
               *.bat             Batch processing file
               *.bmp             
               *.cmd             Command file for Windows NT
               *.com             Command
               *.cpl             Windows Control Panel extension
               *.csh             CSH script
               *.exe             Executable file
               *.inf             Setup file
               *.lnk             Windows link file
               *.msi             Windows Installer file
               *.msp             Windows Installer patch
               *.pif             Program Information file
               *.reg             Registration key
               *.scf             Windows Explorer command
               *.scr             Windows Screen saver
               *.tif             
               *.tiff            
-----------------------------------------------------------------------------------------------

SSL CERTIFICATES
   fluffymail2018
       Certificate: D:\Domain18.com\SSL\CRT\Domain18.crt
       Private key: D:\Domain18.com\SSL\2019PrivateKeyToUse.pem
-----------------------------------------------------------------------------------------------

SSL/TLS
             SSL 3.0 :   True
             TLS 1.0 :   True
             TLS 1.1 :   True
             TLS 1.2 :   True                Verify Remote SSL/TLS Certs:   True
SslCipherList  :

ECDHE-RSA-AES128-GCM-SHA256     - ECDHE-ECDSA-AES128-GCM-SHA256   - ECDHE-RSA-AES256-GCM-SHA384     
ECDHE-ECDSA-AES256-GCM-SHA384   - DHE-RSA-AES128-GCM-SHA256       - DHE-DSS-AES128-GCM-SHA256       
kEDH+AESGCM                     - ECDHE-RSA-AES128-SHA256         - ECDHE-ECDSA-AES128-SHA256       
ECDHE-RSA-AES128-SHA            - ECDHE-ECDSA-AES128-SHA          - ECDHE-RSA-AES256-SHA384         
ECDHE-ECDSA-AES256-SHA384       - ECDHE-RSA-AES256-SHA            - ECDHE-ECDSA-AES256-SHA          
DHE-RSA-AES128-SHA256           - DHE-RSA-AES128-SHA              - DHE-DSS-AES128-SHA256           
DHE-RSA-AES256-SHA256           - DHE-DSS-AES256-SHA              - DHE-RSA-AES256-SHA              
AES128-GCM-SHA256               - AES256-GCM-SHA384               - AES128                          
AES256                          - !aNULL                          - !eNULL                          
!EXPORT                         - !DES                            - !3DES                           
!MD5                            - !PSK;                           
-----------------------------------------------------------------------------------------------

TCPIP PORTS                                         Connection Sec
               0.0.0.0         / 25    / SMTP   -   StartTLS Optional   Cert: fluffymail2018
               0.0.0.0         / 110   / POP3   -   StartTLS Optional   Cert: fluffymail2018
               0.0.0.0         / 143   / IMAP   -   StartTLS Optional   Cert: fluffymail2018
               0.0.0.0         / 465   / SMTP   -   SSL/TLS             Cert: fluffymail2018
               0.0.0.0         / 587   / SMTP   -   StartTLS Optional   Cert: fluffymail2018
               0.0.0.0         / 993   / IMAP   -   SSL/TLS             Cert: fluffymail2018
-----------------------------------------------------------------------------------------------

LOGGING      Logging Enabled: False

  Paths:-
    Error:    C:\Program Files (x86)\hMailServer\Logs\ERROR_hmailserver_2019-01-30.log
    Event:    C:\Program Files (x86)\hMailServer\Logs\hmailserver_events.log - Not present
    Awstats:  C:\Program Files (x86)\hMailServer\Logs\hmailserver_awstats.log
-----------------------------------------------------------------------------------------------

SYSTEM TESTS

Database type: MySQL

IPv6 support is available in operating system.

ERROR: Backup directory D:\Email Backups is not writable.

Relative message paths are stored in the database for all messages.

-----------------------------------------------------------------------------------------------

HMAILSERVER.INI

[Directories]
Program folder:  C:\Program Files (x86)\hMailServer\
Database folder: 
Data folder:     C:\Program Files (x86)\hMailServer\Data
Log folder:      C:\Program Files (x86)\hMailServer\Logs
Temp folder:     C:\Program Files (x86)\hMailServer\Temp
Event folder:    C:\Program Files (x86)\hMailServer\Events

[Database]
Type=              MYSQL
Username=          huser
PasswordEncryption=1
Port=              3308
Server=            127.0.0.1
Internal=          0
-----------------------------------------------------------------------------------------------

Generated by HMSSettingsDiagnostics v1.95, Hmailserver Forum.

User avatar
jimimaseye
Moderator
Moderator
Posts: 8159
Joined: 2011-09-08 17:48

Re: Outlook for Mac clients can't connect

Post by jimimaseye » 2019-02-02 00:56

I cant help you with you choice of client and operating system problems but.......


.....I am intrigued to know about this:

Code: Select all

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  4       Use SPF:            True - 1    Use Spamassassin:    True

  Spam delete threshold: 5         Maximum message size: 4096

DNSBL ENTRIES:

              zz.countries.nerd.dk      Score: 4     Result: 127.0.0.*

How do you receive any emails at not marked as spam?

Every email will be hit with a score of 4 from ZZ as every email has a country return code of some sort. (You are relaying on the spamassassin score to be a minus figure to stop it triggering)
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

User avatar
SorenR
Senior user
Senior user
Posts: 3215
Joined: 2006-08-21 15:38
Location: Denmark

Re: Outlook for Mac clients can't connect

Post by SorenR » 2019-02-02 02:23

jimimaseye wrote:
2019-02-02 00:56
I cant help you with you choice of client and operating system problems but.......


.....I am intrigued to know about this:

Code: Select all

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  4       Use SPF:            True - 1    Use Spamassassin:    True

  Spam delete threshold: 5         Maximum message size: 4096

DNSBL ENTRIES:

              zz.countries.nerd.dk      Score: 4     Result: 127.0.0.*

How do you receive any emails at not marked as spam?

Every email will be hit with a score of 4 from ZZ as every email has a country return code of some sort. (You are relaying on the spamassassin score to be a minus figure to stop it triggering)
He's actually only blocking 76 out of 241 country TLD's :mrgreen:

https://web.archive.org/web/20140820052 ... solist.txt
SørenR.

“With age comes wisdom, but sometimes age comes alone.”
- Oscar Wilde

User avatar
jimimaseye
Moderator
Moderator
Posts: 8159
Joined: 2011-09-08 17:48

Re: Outlook for Mac clients can't connect

Post by jimimaseye » 2019-02-02 08:48

SorenR wrote:
2019-02-02 02:23
jimimaseye wrote:
2019-02-02 00:56
I cant help you with you choice of client and operating system problems but.......


.....I am intrigued to know about this:

Code: Select all

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  4       Use SPF:            True - 1    Use Spamassassin:    True

  Spam delete threshold: 5         Maximum message size: 4096

DNSBL ENTRIES:

              zz.countries.nerd.dk      Score: 4     Result: 127.0.0.*

How do you receive any emails at not marked as spam?

Every email will be hit with a score of 4 from ZZ as every email has a country return code of some sort. (You are relaying on the spamassassin score to be a minus figure to stop it triggering)
He's actually only blocking 76 out of 241 country TLD's :mrgreen:

https://web.archive.org/web/20140820052 ... solist.txt
Ooh yes. Well spotted.

That makes the setup even worse.

[Entered by mobile. Excuse my spelling.]
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

bobdorough
New user
New user
Posts: 3
Joined: 2019-01-30 21:22

Re: Outlook for Mac clients can't connect

Post by bobdorough » 2019-02-09 18:27

Oh dear! Good spot – thank you so much.

ZZ was a hasty addition in the migration and I hadn't realised it had a default score of 4. I shouldn't rush these things.

Shame I can't find any solution to the Outlook for Mac issue. Was hoping it'd be something as obvious as the ZZ thing that I'd just overlooked.

User avatar
mattg
Moderator
Moderator
Posts: 20244
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: Outlook for Mac clients can't connect

Post by mattg » 2019-02-10 02:17

Do you have access to wireshark on the hMailserver machine?

That will tell you more about the connection and what happens...
Do you have anti-virus on the Macs? sometimes AV will block this kind of traffic
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

User avatar
Dravion
Senior user
Senior user
Posts: 1476
Joined: 2015-09-26 11:50
Location: Germany
Contact:

Re: Outlook for Mac clients can't connect

Post by Dravion » 2019-02-10 17:34

If you use Enterprise SSL Certificates within your Coorporate Network, you need to add your SSL CA-Root Certificate to your
MacOS KeyChain store because Outlook will hang and refuse if you try selfsigned Certificates, even on Outlook 2016 with latest Updates

Simply add your CA Root SSL-Certfile to your MacOS System Keystore in via Finder/Application Key Access Tool and mark it as allways trusted,
this should look like this.
MacOS12_CA_Trust.png
After this you can use your selfsigned Root CA generated SMTP/POP3 and IMAP SSL/TLS SSL-Certificates with hMailServer and Outlook
as well as MacOS builtin in "Mail" App will not popup a Warning and MS-Outlook for Mac will not hang any longer on Send/Receive

See:
MacOS12_OL2016_SentOK.png
PS:
Make sure you use only SSL/TLS on both ends (hMailServer and Outlook for MacOS) because it has trouble with STARTTLS.
The PC-Windows Version of Outlook wll now work fine with STARTTLS but thats not the case for MacOS Outlook.

Hint: MacOS Mail useses the General "Internet Account" Settings in the MacOS Systemprefences and MS-Outlook for Mac uses
its own Account settings. The MacOS Mail App Account willl connect and fetch with hMailServer even if the Mac Mail App isnt started, this
can cause confusion if you use the same Account credentials for MS-Outlook and MacOS Mail App the same time because your hMailServer
logfiles will be flooded with diffrent account connection attemps. Just use one Account profile (MacOS or Outlooks) if you want to have clean
hMailServer logs.

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