Problem when trying to configure Netscape client

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zyclops
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Problem when trying to configure Netscape client

Post by zyclops » 2006-08-25 17:15

Hi;

This is my first post.

I have setup a server that will be used in an internal only (no internet access) network for a specific project.

The server is a dc, dns, and a hmailserver. I have installed hmailserver Version 4.2.2-B199 using the internal database.

I have managed to setup mail clients for Outlook using POP, Outlook using IMAP, Outlook Express using POP, Outlook Express using IMAP, Mozilla Thunderbird using POP and Mozilla Thunderbird using IMAP.

I have been struggling with getting the Netscape Messenger 4.79 client to work with hmailserver.

I currently have access to the internet for setup purposes, so I setup the Netscape client to connect to my Cox.net ISP personal email account, and that works fine.

My Domain is setup with an internal forest of internal.domain.com, and I have an additional zone of domain.com that contains Host records such as:

pop3.domain.com
smtp.domain.com
imap.domain.com

These all resolve to 10.0.0.155 which is the static IP of the server.

When I configure the Netscape client, I enter 'pop3.domain.com' for the incoming server, but when I try to click on "Get Msg" in the client, I am prompted for a password for the user juser01@pop3.domain.com instead of juser01@domain.com which is what the user's are in hmailserver, so this fails with the error "The mail server responded: Invalid user name or password. Please use full email address as user name."

Note: I have the full email address entered as the user name in that field in the client configuration.

Note: I can ping pop3.domain.com and it resolves to the correct ip address of 10.0.0.155.

When I have the email address designated in the client as juser01@domain.com, why is it using the “pop3.domain.com” and appending it to the juser01 user? Whatever I put in the incoming mail server field is appended to the end of the juser01 user name, and I don’t understand this.

If I try to change the incoming mail server to 'domain.com' in the client configuration, the email address displays correctly as juser01@domain.com, but when I enter the correct password, the client comes back and gives the error "Unable to locate the host domain.com. Netscape is unable to locate the server domain.com. Please check the server name and try again."

When I ping domain.com, I get "Ping request could not find host domain.com. Please check the name and try again.

I'm not an expert on DNS, but I have a zone called domain.com and it contains the previously mentioned pop3.domain.com, mail.domain.com, imap.domain.com, smtp.domain.com which all resolve to 10.0.0.155, and I even added a entry for domain.com in my c:\windows\system32\drivers\etc\hosts file on the server that points to 10.0.0.155.

This is intended to be an internal DNS only, and all names should resolve to 10.0.0.155 I believe for my purposes. Any ideas what I have wrong here?

I am attaching the hmailserver logs (with the actual domain name changed to just the generic “domain.com”) in the hope that someone may spot something funny in here that could help. This is the log of today's activity with the attempts I describe at the bottom of the log.

"IMAPD" 3892 "2006-08-25 07:59:05.828" "10.0.0.160" "RECEIVED: 1 capability"
"IMAPD" 3892 "2006-08-25 07:59:05.828" "10.0.0.160" "SENT: * CAPABILITY IMAP4 IMAP4rev1 QUOTA SORT[nl]1 OK CAPABILITY completed[nl]"
"IMAPD" 3892 "2006-08-25 07:59:19.953" "10.0.0.160" "RECEIVED: 2 login "juser01@domain.com" "race""
"IMAPD" 3892 "2006-08-25 07:59:19.968" "10.0.0.160" "SENT: 2 OK LOGIN completed[nl]"
"IMAPD" 3892 "2006-08-25 07:59:19.968" "10.0.0.160" "RECEIVED: 3 lsub "" "*""
"IMAPD" 3892 "2006-08-25 07:59:19.968" "10.0.0.160" "SENT: * LSUB (\HasNoChildren) "." INBOX[nl]* LSUB (\HasNoChildren) "." "Sent Items"[nl]* LSUB (\HasNoChildren) "." Drafts[nl]* LSUB (\HasNoChildren) "." Sent[nl]"
"IMAPD" 3892 "2006-08-25 07:59:19.968" "10.0.0.160" "SENT: 3 OK LSUB completed[nl]"
"IMAPD" 3892 "2006-08-25 07:59:20.296" "10.0.0.160" "RECEIVED: 4 list "" "INBOX""
"IMAPD" 3892 "2006-08-25 07:59:20.296" "10.0.0.160" "SENT: * LIST (\HasNoChildren) "." INBOX[nl]"
"IMAPD" 3892 "2006-08-25 07:59:20.296" "10.0.0.160" "SENT: 4 OK LIST completed[nl]"
"IMAPD" 3892 "2006-08-25 07:59:20.500" "10.0.0.160" "RECEIVED: 5 select "INBOX""
"IMAPD" 3892 "2006-08-25 07:59:20.500" "10.0.0.160" "SENT: * 0 EXISTS[nl]* 0 RECENT[nl]* FLAGS (\Deleted \Seen \Draft \Answered \Flagged)[nl]* OK [UIDVALIDITY 0][nl]* OK [PERMANENTFLAGS (\Deleted \Seen \Draft \Answered \Flagged)][nl]5 OK [READ-WRITE] SELECT completed[nl]"
"IMAPD" 3892 "2006-08-25 07:59:26.109" "10.0.0.160" "RECEIVED: 6 noop"
"IMAPD" 3892 "2006-08-25 07:59:26.109" "10.0.0.160" "SENT: 6 OK NOOP completed[nl]"
"APPLICATION" 4020 "2006-08-25 07:59:55.578" "SMTPDeliverer - Message 645: Delivering message from to kuser01@domain.com, juser@domain.com, juser01@domain.com, luser01@domain.com, muser01@domain.com, hostmaster@domain.com, nuser01@domain.com, puser01@domain.com. File: C:\Program Files\hMailServer\Data\{BC95F359-E556-4994-B36A-E3C2E9ADA4B5}.eml"
"APPLICATION" 4020 "2006-08-25 07:59:55.609" "SMTPDeliverer - Message 645: Message delivery thread completed."
"APPLICATION" 4020 "2006-08-25 07:59:57.703" "SMTPDeliverer - Message 653: Delivering message from to juser@domain.com, juser01@domain.com, luser01@domain.com, kuser01@domain.com, muser01@domain.com, hostmaster@domain.com, nuser01@domain.com, puser01@domain.com. File: C:\Program Files\hMailServer\Data\{2B4B1B58-8DDC-485E-8E41-7E391B0A68AE}.eml"
"APPLICATION" 4020 "2006-08-25 07:59:57.734" "SMTPDeliverer - Message 653: Message delivery thread completed."
"IMAPD" 3892 "2006-08-25 08:00:05.343" "10.0.0.160" "RECEIVED: 7 noop"
"IMAPD" 3892 "2006-08-25 08:00:05.343" "10.0.0.160" "SENT: * 2 EXISTS[nl]* 2 RECENT[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.343" "10.0.0.160" "SENT: 7 OK NOOP completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.562" "10.0.0.160" "RECEIVED: 8 UID fetch 1:* (FLAGS)"
"IMAPD" 3892 "2006-08-25 08:00:05.562" "10.0.0.160" "SENT: * 1 FETCH (UID 648 FLAGS ())[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.562" "10.0.0.160" "SENT: * 2 FETCH (UID 655 FLAGS ())[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.562" "10.0.0.160" "SENT: 8 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "RECEIVED: 9 UID fetch 648,655 (UID RFC822.SIZE FLAGS BODY.PEEK[HEADER.FIELDS (From To Cc Subject Date Priority X-Priority Message-ID References Newsgroups Return-Receipt-To Disposition-Notification-To)])"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "SENT: * 1 FETCH (UID 648 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "SENT: * 2 FETCH (UID 655 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:05.781" "10.0.0.160" "SENT: 9 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "RECEIVED: 10 noop"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: 10 OK NOOP completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "RECEIVED: 11 UID fetch 656:* (FLAGS)"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: 11 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "RECEIVED: 12 UID fetch 648,655 (UID RFC822.SIZE FLAGS BODY.PEEK[HEADER.FIELDS (From To Cc Subject Date Priority X-Priority Message-ID References Newsgroups Return-Receipt-To Disposition-Notification-To)])"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: * 1 FETCH (UID 648 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: * 2 FETCH (UID 655 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:08.546" "10.0.0.160" "SENT: 12 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "RECEIVED: 13 noop"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: 13 OK NOOP completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "RECEIVED: 14 UID fetch 656:* (FLAGS)"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: 14 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "RECEIVED: 15 UID fetch 648,655 (UID RFC822.SIZE FLAGS BODY.PEEK[HEADER.FIELDS (From To Cc Subject Date Priority X-Priority Message-ID References Newsgroups Return-Receipt-To Disposition-Notification-To)])"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: * 1 FETCH (UID 648 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: * 2 FETCH (UID 655 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:09.546" "10.0.0.160" "SENT: 15 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "RECEIVED: 16 check"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: 16 OK CHECK completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "RECEIVED: 17 UID fetch 656:* (FLAGS)"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: 17 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "RECEIVED: 18 UID fetch 648,655 (UID RFC822.SIZE FLAGS BODY.PEEK[HEADER.FIELDS (From To Cc Subject Date Priority X-Priority Message-ID References Newsgroups Return-Receipt-To Disposition-Notification-To)])"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: * 1 FETCH (UID 648 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: * 2 FETCH (UID 655 RFC822.SIZE 217 FLAGS () BODY[HEADER.FIELDS (FROM TO CC SUBJECT DATE PRIORITY X-PRIORITY MESSAGE-ID REFERENCES NEWSGROUPS RETURN-RECEIPT-TO DISPOSITION-NOTIFICATION-TO)] {184}[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: )[nl]"
"IMAPD" 3892 "2006-08-25 08:00:10.359" "10.0.0.160" "SENT: 18 OK UID completed[nl]"
"IMAPD" 3892 "2006-08-25 08:01:18.500" "10.0.0.160" "RECEIVED: xxxx logout"
"IMAPD" 3892 "2006-08-25 08:01:18.500" "10.0.0.160" "SENT: * BYE Have a nice day[nl]xxxx OK Logout completed[nl]"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "RECEIVED: PASS race"
"POP3D" 3996 "2006-08-25 09:15:35.421" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."
"POP3D" 3996 "2006-08-25 09:16:21.906" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "RECEIVED: PASS race"
"POP3D" 3996 "2006-08-25 09:16:21.921" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."

I don't know if I have something configured incorrectly in DNS, or if this is something setup wrong in hmailserver, or it is something I am missing in the client setup, but I have been trying many things in the client configuration with no luck so far.

Any suggestions to try or any other input that might point me in the right direction would be greatly appreciated.

I have reviewed most of the setup documents for hmailserver, and searched the hmailserver forums, but I haven't found anything yet to help me out.

Thanks in advance;

(Sorry for the length of the post, but I was trying for clarity rather than brevity.)

Zyclops
"The paradox of it all is that the only ultimate truth is there are no ultimate truths."

cveillon
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Posts: 88
Joined: 2006-01-31 23:56
Location: Roy, UT USA

Post by cveillon » 2006-08-25 17:29

If I try to change the incoming mail server to 'domain.com' in the client configuration, the email address displays correctly as juser01@domain.com, but when I enter the correct password, the client comes back and gives the error "Unable to locate the host domain.com. Netscape is unable to locate the server domain.com. Please check the server name and try again."
Try adding an entry in you DNS server:

@ A 10.0.0.155


This entry should resolve 'domain.com'
hMailServer 4.4.1-B273 Built-in MySQL
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zyclops
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Posts: 12
Joined: 2006-08-25 15:23

Post by zyclops » 2006-08-25 17:56

Try adding an entry in you DNS server:

@ A 10.0.0.155



Please explain "@ A 10.0.0.155" to me if you would.

In the domain.com zone, what would be the entry with the IP address of 10.0.0.155 that will resolve domain.com?

I am not sure what you are suggesting for the Host (A) entry.

Thanks,

Zyclops

cveillon
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Posts: 88
Joined: 2006-01-31 23:56
Location: Roy, UT USA

Post by cveillon » 2006-08-25 18:13

Standard 'BIND' format uses an @ symbol to represent the host domain your setting dns for. In this case it would be the 'domain.com.' zone.

So if you had:

www A 10.0.0.154
pop3 A 10.0.0.155
smtp A 10.0.0.155

you can simply add one more entry to this list:


www A 10.0.0.154
pop3 A 10.0.0.155
smtp A 10.0.0.155
@ A 10.0.0.155


Another way of putting it in, if you're using a different syntax:

http://www.domain.com. A 10.0.0.154
pop3.domain.com. A 10.0.0.155
smtp.domain.com. A 10.0.0.155
domain.com. A 10.0.0.155


and it would work. Add the entry, increment your serial number, restart your dns service and you could then resolve domain.com without anthing to the left of it (ie pop3.domain.com).

Best of luck!

Chuck

zyclops
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Posts: 12
Joined: 2006-08-25 15:23

Post by zyclops » 2006-08-25 23:12

cveillon wrote:Standard 'BIND' format uses an @ symbol to represent the host domain your setting dns for. In this case it would be the 'domain.com.' zone.

So if you had:

www A 10.0.0.154
pop3 A 10.0.0.155
smtp A 10.0.0.155

you can simply add one more entry to this list:


www A 10.0.0.154
pop3 A 10.0.0.155
smtp A 10.0.0.155
@ A 10.0.0.155


Another way of putting it in, if you're using a different syntax:

http://www.domain.com. A 10.0.0.154
pop3.domain.com. A 10.0.0.155
smtp.domain.com. A 10.0.0.155
domain.com. A 10.0.0.155


and it would work. Add the entry, increment your serial number, restart your dns service and you could then resolve domain.com without anthing to the left of it (ie pop3.domain.com).

Best of luck!

Chuck

Hi Chuck;

Thanks for your reply!

I think it has helped me to move forward one step.

I have followed your suggestion, and created an A record for the 'domain.com' by adding an Host (A) record for 10.0.0.155 that is blank, which results in an entry "same as parent folder" in the zone "domain.com".

I incremented the serial number and restarted the DNS.

I am now able to successfully ping "domain.com" and it resolves as 10.0.0.155.

That gets me one step closer I hope, but unfortunately after deleting the profile in Netscape Messenger Version 4.79 (I also tried Version 4.72), and recreating it using the following settings, it still fails to get mail from the hmailserver.

-----------------------------------------------------

User Name: juser01@domain.com

Incoming Server: domain.com

Outgoing Server: smtp.domain.com

-----------------------------------------------------


The error I get is the same.

The mail server responded:
Invalid user name or password. Please use full email address as user name.

Now, I can't blame the failure to resolve "domain.com" to 10.0.0.155 for the failure in Netscape.


I still don't understand why Netscape doesn't properly deal with

pop3.domain.com in my configuration (yielding a prompt for a password that reads "juser01@pop3.domain.com" for the email address) when it accepts "pop.central.cox.net" for the email address juser01@cox.net from my ISP Cox Communications.

I am curious if anyone else has encountered this issue or one similar when dealing with the configuration of hmailserver, DNS, and Netscape mail clients.

Any help would be greatly appreciated.

Thanks,

Zyclops

Here is the hmailserver logs of my recent attempts to connect with the Netscape mail client to the hmailserver.


POP3D" 2100 "2006-08-25 13:43:27.796" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "RECEIVED: PASS race"
"POP3D" 2100 "2006-08-25 13:43:27.812" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "RECEIVED: PASS "
"POP3D" 2100 "2006-08-25 13:43:28.890" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."
"POP3D" 2100 "2006-08-25 14:16:49.421" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "RECEIVED: PASS race"
"POP3D" 2100 "2006-08-25 14:16:49.437" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."
"POP3D" 2100 "2006-08-25 14:20:06.000" "10.0.0.160" "SENT: +OK Welcome to Hmailserver POP3 Mail"
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "RECEIVED: AUTH"
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "SENT: -ERR Invalid command in current state."
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "RECEIVED: USER juser01"
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "SENT: +OK Send your password"
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "RECEIVED: PASS race"
"POP3D" 2100 "2006-08-25 14:20:06.015" "10.0.0.160" "SENT: -ERR Invalid user name or password. Please use full email address as user name."
"IMAPD" 1800 "2006-08-25 14:39:50.015" "10.0.0.160" "RECEIVED: 1 capability"
"IMAPD" 1800 "2006-08-25 14:39:50.015" "10.0.0.160" "SENT: * CAPABILITY IMAP4 IMAP4rev1 QUOTA SORT[nl]1 OK CAPABILITY completed[nl]"
"IMAPD" 1800 "2006-08-25 14:50:51.484" "10.0.0.160" "RECEIVED: xxxx logout"
"IMAPD" 1800 "2006-08-25 14:50:51.484" "10.0.0.160" "SENT: * BYE Have a nice day[nl]xxxx OK Logout completed[nl]"
"IMAPD" 1800 "2006-08-25 15:10:05.671" "10.0.0.160" "RECEIVED: xxxx logout"
"IMAPD" 1800 "2006-08-25 15:10:05.671" "10.0.0.160" "SENT: * BYE Have a nice day[nl]xxxx OK Logout completed[nl]"

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Post by cveillon » 2006-08-26 00:32

I still don't understand why Netscape doesn't properly deal with pop3.domain.com in my configuration (yielding a prompt for a password that reads "juser01@pop3.domain.com" for the email address) when it accepts "pop.central.cox.net" for the email address juser01@cox.net from my ISP Cox Communications.
What OS are you running hMail server on? If it's XP with SP2, make sure and put an exception for ports 25 and 110. If this is not the case, then I would focus attention on Netscape and not hms (hMailserver).
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Post by ^DooM^ » 2006-08-26 01:05

You haven't checked secure authentication (SSL) by mistake have you?

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Post by zyclops » 2006-08-26 23:37

Hi;

Chuck;

I actually have hmailserver installed on a Windows 2003 R2 Standard Server Edition of windows.

Just an FYI, I have found that I also see the juser01@pop3.domain.com when I am click on "Get Msg" when using the settings for my Cox email account which works fine in Netscape, so I can look elsewhere for the problem it appears.

One strange thing that I noticed when I tried to setup IMAP rather than POP in Netscape Messenger 4.79 when connecting to the hmailserver was that when I clicked on "Get Msg" it would flash up a dialog box that said "Getting Mail Message x of 10" then it would count up x from 1-10, and then disappear, but the emails never showed up in the client. I looked in the inbox, and everywhere else in the client, but no emails!

At first, I was focusing on Netscape as a source of the problem, but because I am not really that comfortable with DNS, I thought maybe I had something wrong in there, but checking with ping and nslookup seems to give me the feeling that DNS is setup adequate for a server that will not be connected to the internet, but just used for local clients.

I am going to pick up on Monday searching for the answer, but it is frustrating for me right now.

Any additional ideas would be great, but thanks for all input so far.

Thanks,

Zyclops
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Post by zyclops » 2006-08-26 23:45

^DooM^ wrote:You haven't checked secure authentication (SSL) by mistake have you?
Hi Doom;

Thanks for the suggestion!

I don't think I have done that, but I will check in the client at work when I get there on Monday.

I thought it was indeed setup as "never", but it is worth a look.

Thanks for your input.

Any additional things to try would be very welcome!

Thanks,

Zyclops
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Post by zyclops » 2006-08-28 22:18

zyclops wrote:
^DooM^ wrote:You haven't checked secure authentication (SSL) by mistake have you?
Hi Doom;

Thanks for the suggestion!

I don't think I have done that, but I will check in the client at work when I get there on Monday.

I thought it was indeed setup as "never", but it is worth a look.

Thanks for your input.

Any additional things to try would be very welcome!

Thanks,

Zyclops

Hi Doom;

I can't find that I have SSL checked in any of the setup screens in Netscape Messenger that would be hindering my ability to send emal from the Netscape client.

However, I do appreciate the idea.

Thanks,

Zyclops
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Post by zyclops » 2006-08-28 22:25

Hi;

I have finally gotten an opportunity to take a look at this problem again today.

I have discovered that I can indeed send emails from the Netscape Messenger client out to other users in hmailserver and receive them using Outlook, Outlook Express, or Thunderbird.

Still, no idea why I can't receive emails using the Netscape Messenger client when trying to connect to hmailserver.

Neither the POP configuration nor the IMAP configuration using Netscape Messenger 4.79 (or 4.72) can be made to receive emails from the hmailserver right now, and I really feel that this is mandatory for what we are trying to do with the setup of the hmailserver mail system.

If anyone reads this post, and has any ideas, please let me know your thoughts.

Thanks,

Zyclops

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Post by cveillon » 2006-08-28 23:48

Try reading this:
http://www.hmailserver.com/forum/viewtopic.php?t=1590

Specificaly about plain text authentication.

Hope it helps.

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Post by zyclops » 2006-08-29 15:34

cveillon wrote:Try reading this:
http://www.hmailserver.com/forum/viewtopic.php?t=1590

Specificaly about plain text authentication.

Hope it helps.
Hi Chuck;

I read through the thread you provided, but I found that in hMailServer Administrator that <Settings><Protocols><SMTP><Spam Protection>
<allow plain text authentication> is unchecked.

I believe that all of the settings in <Spam Protection> are at their defaults from the installation.

The only item checked is <allow empty sender address>.

I guess the next question would be a hypothetical one. What if I did check and uncheck "allow plain text authentication" now in the build that I have installed (Version 4.2.2-B199 MySQL localhost)?

Does this version still have the issue mentioned by Martin (the developer) that once it is checked, it cannot be unchecked to solve the issue with Netscape, but would require a fresh install of hmailserver.

I'm not saying that I did check and uncheck it, but just what if I did and don't quite remember doing that during my initial review of settings just after the hmailserver was installed.

Chuck, Thanks for your ideas and thoughts on this issue.

Please, if any one else spots something here or if someone else has tried Netscape Messenger 4.79, and knows something I might try it would be greatly appreciated.

I'm still hunting for the solution that will allow Netscape Messenger 4.79 to receive emails from hmailserver Version 4.2.2-B199.

Thanks,

Zyclops
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Post by martin » 2006-08-29 17:19

Does this version still have the issue mentioned by Martin (the developer) that once it is checked, it cannot be unchecked
Don't know what you are referring to? There's no such issue as far as I know, and there hasn' tbeen either.

Just try switching it on or off and check if it makes any difference. A long time ago I know that Netscape behaved in weird ways when it was on or off (don't remember which).

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Post by zyclops » 2006-08-29 18:13

martin wrote:
Does this version still have the issue mentioned by Martin (the developer) that once it is checked, it cannot be unchecked
Don't know what you are referring to? There's no such issue as far as I know, and there hasn' tbeen either.

Just try switching it on or off and check if it makes any difference. A long time ago I know that Netscape behaved in weird ways when it was on or off (don't remember which).
Hi Martin;

After rereading the thread where you had discussed the plain text authentication, I'll have to admit I don't know where that comment came from either. I must have read that into it last night when I was tired!

I will try to enable the "plain text authentication" setting to see if that will make it work as you suggest.

Thanks for your input, and I am hopeful it will help. I'll post back when I can test it.

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Post by martin » 2006-08-29 18:24

Hmm. When reading through again I see that you'r problem applies to POP3 - not SMTP. So that setting should not have any effect.

So you have entered your full email address (juser01@pop3.domain.com) as user name in your client, but still Netscape tries to log on only with juser01. Did I get that right?

If that's the case, this either feels like a bug in Netscape Messenger, or that you have misundestood how its configuration work. :-\

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Post by zyclops » 2006-08-29 22:03

martin wrote:Hmm. When reading through again I see that you'r problem applies to POP3 - not SMTP. So that setting should not have any effect.

So you have entered your full email address (juser01@pop3.domain.com) as user name in your client, but still Netscape tries to log on only with juser01. Did I get that right?

If that's the case, this either feels like a bug in Netscape Messenger, or that you have misundestood how its configuration work. :-\
Hi Martin;

Here is what I have entered in the Netscape client when configured as a POP account:

Incoming Mail Server:

pop.domain.com (works for Outlook, Outlook Express, and Thunderbird using either POP or IMAP setup).

I've also tried domain.com, pop3.domain.com and mail.domain.com.

All of them exist in my DNS and point to the IP 10.0.0.155, I can ping them, and I can see them when using nslookup.

User Name:

juser01@domain.com

When using Netscape, this shows up in the Password Entry using

juser01 + incoming mail server displayed even if I enter juser01@domain.com in the User Name field.

(This works for Outlook (POP), Outlook Express (POP, Thunderbird (POP), and all three of these clients configured as IMAP.)

I have also tried juser01@pop.domain.com, juser01@pop3.domain.com, juser01@mail.domain.com

Outgoing Mail server:

stmp.domain.com (this also is point to 10.0.0.155, and it works with all four client setups including Netscape Messenger 4.79)

It doesn't seem to be a Netscape bug right now, since Netscape Messenger connects to my Cox.net, and my supervisor's ISP (can't recall what it is right now (maybe netins.net ???) without any hitch at all.

(I might also mention that the test with Netscape Messenger connecting to Cox.net was performed on my home computer running Windows XP Professional.

One Netscape Messenger test was performed on a Dell notebook running Windows XP Pro at the office trying to connect to hmailserver which fails with no incoming mail. (It continuously prompts for the password. over and over again, I know its right, and it shows up in the hmailserver logs.)

Finally, a Dell desktop machine that was the initial machine that discovered the failure of Netscape Messenger to receive incoming messages from hmailserver was also the very same machine where we changed the incoming mail server, User Name, and outgoing mail server, and successfully connected to my supervisor's ISP mail account.)

I'm hoping that something might jump out at you (or any one else on the forum) that might lead to a fix for me.

It may very well be something that I am misunderstanding is stopping me dead in my tracks and preventing incoming mail in Netscape Messenger when connecting to hmailserver.

I've just got to get this working, many people are diehard Netscape mail client fans, so I will have to keep pounding at it.

Martin, Thanks for your attention.

Everyone's help so far is very much appreciated.

Zyclops
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Post by martin » 2006-08-29 22:26

I'll give it a try myself. Downloading 4.79 now.

But generally, when people write It doesn't seem to be a <insert other software name here> bug right now, since <insert other software name here> connects to my <insert host or something here> it's almost always a problem on their side. Just because software X works properly whith Y, doesn't mean that X doesn't contain bugs which makes it impossible to use it with Z. ;)

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Post by martin » 2006-08-29 23:10

After having looked at this for a few minutes, I'm even more sure that this is a Netscape 4.79 bug. I installed 4.79 and was able to reproduce the problem. The problem occurs when using POP3 - not when using IMAP.

When using POP3, Netscape 4.79 only sends the mailbox-part of the user name even though the entire email address has been specified as user name (user instead of user@domain.com).

Before it does this, it tries to use the POP3 AUTH extension. hMailServer does not support this extension. It could be that Netscape behaves properly if the extension is available which would explain why it works for you on other servers.

Also, it could be that the other servers you know it works on defaults to a specific domain name if a domain name hasn't been specifid in the user name. In hMailServer 4.3, it's possible to specify a default domain name which will be used if the user only logs on with the mailbox-part (and not the domain name) of the email address.

I tested to upgrade to 4.80 but got the same problem. Upgraded to 6.0 but that crashed directly after startup (tried rebooting but continued to crash). Then upgraded to 6.1 which worked properly - it did not crash, and it did use the entire email address as user name.

Since it works properly after upgrading to 6.1, even though I hadn't changed any of the settings in Netscape, I'm almost 100% sure that it's a bug in Netscape 4.79. It could be that there are some settings in Netscape 4.79 which lets you modify this behaviour but I didn't see any.

One workaround is ofcourse to only use IMAP. Or use an email client which was created after 2001.. :)

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Post by ^DooM^ » 2006-08-29 23:44

Well wouldn't you know it. I have a user reporting the same issue as this today using Netscape. Would it be a huge deal to add the default domain to the 4.2 build? I would really rather not install 4.3 just yet on my production server.

If its a massive job I will try to use some sort of proxy for this user ( He happens to be my Boss :( ). Or setup a seperate mail server just for him and relay to hmail till 4.3 at least goes into beta ;)

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Post by martin » 2006-08-30 08:40

So he is actually using Netscape 4.7 as well?! Why in the world are people using email clients which hasn't had an update in 5 years and are apparantly buggy? :)

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Post by ^DooM^ » 2006-08-30 10:47

I asked him that very question. His reply was "He liked it and knew it inside out." I told him that it was broken and he needed to upgrade but nope, he is a stubborn guy.

Don't worry martin I'll just relay his old client through a 'special' server until 4.3 is released.

Cheers :)

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Post by zyclops » 2006-08-30 18:21

martin wrote:So he is actually using Netscape 4.7 as well?! Why in the world are people using email clients which hasn't had an update in 5 years and are apparantly buggy? :)
Hi Martin;

Thanks for your confirmation of the issues I have been experiencing with Netscape Messenger 4.79.

I will just cross this version off of the list of mail clients that are compatible with hmailserver.

I have been searching for a download location for Netscape Messenger 6.1, but I haven't found one yet.

Would you post a link to a download of this newer Netscape Messenger version where you found the software that works with hmailserver?

Thanks for all of your assistance on this.

Zyclops
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Post by martin » 2006-08-30 19:03

http://browser.netscape.com/ns8/download/archive61x.jsp

But I guess it's best to use the latest version of the software. 6.1 is old software as well.

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Post by zyclops » 2006-08-30 19:07

martin wrote:http://browser.netscape.com/ns8/download/archive61x.jsp

But I guess it's best to use the latest version of the software. 6.1 is old software as well.
Thanks for the link. I'll check out the latest version.

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