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one IP, one domain problem

Posted: 2019-05-02 19:54
by jahixogicu
Hello,
I'm using hmail for few years without any bif problems,
but from today, I domain Account from 1 IP adress stop work,
from other IP, it works, another service on same machine works, if I set Hmail to port that another service work, hmail not
if I try telnet to hmail, it reject connection.

Have you any info, what can be wrong, nothing changed, it start from hour to hour.

Re: one IP, one domain problem

Posted: 2019-05-02 21:19
by jahixogicu
in the log, there is this record:
"TCPIP" 5196 "2019-05-02 09:03:57.719" "TCP - YYY.YYY.YYY.YYY connected to XXX.XXX.XXX.XXX:143."

Re: one IP, one domain problem

Posted: 2019-05-02 23:38
by mattg
Check your autoban entries...

Also we would need more of the log please, but it is possible that new infrastructure at the other end s causing this, a new router or modem or even antivirus at the client end of that connection

Re: one IP, one domain problem

Posted: 2019-05-03 11:16
by jahixogicu
autobans are OK,
but i discover there is not trouble only with on IP but hmail rejecting other servers when delivering messages and some clients too.
interesting is, something arrive, something is returned with hmail closes connection

Re: one IP, one domain problem

Posted: 2019-05-03 11:21
by mattg
Please run this and post the results >> viewtopic.php?f=20&t=30914

Also please include a few minutes of your logs (ensure that all logging is enabled and that there are some messages being rejected in the logs)

Re: one IP, one domain problem

Posted: 2019-05-03 11:28
by jahixogicu
Hello mattg,

problem is, there are not any log,
connection is cut at the moment of connection,
only log is like this:
"TCPIP" 5196 "2019-05-02 09:03:57.719" "TCP - YYY.YYY.YYY.YYY connected to XXX.XXX.XXX.XXX:143."

Re: one IP, one domain problem

Posted: 2019-05-04 01:37
by mattg
If you have all logging enabled and there is no logs then something else is blocking the connection

Either hardware 'inspecting' mail, or antivirus