Outlook for Mac clients can't connect
Posted: 2019-01-30 21:28
Hi all. Been running hMailServer on different servers for years and it's an excellent MTA.
However, one thing has followed me from setup to setup, regardless of Windows OS version, network, firewalls, etc – Outlook for Mac clients cannot connect. After the details are entered for the account, it just spins indefinitely. This is true on any version of Outlook for Mac I'm able to get my hands on and of every client we have – probably 20 or so people in different offices/setups that have tried. I also have Outlook for Mac on my system and it won't work.
All other clients we can try work fine over all types of authentication, SSL or not.
If I log out a connection attempt by Outlook for Mac, it just stops after the CAPABILITY command every single time and eventually disconnects (I've masked the IPs):
..and it just goes round in this loop endlessly.
Can anyone shed some light?! I'd love to finally be able to offer Outlook for Mac support to our clients.
However, one thing has followed me from setup to setup, regardless of Windows OS version, network, firewalls, etc – Outlook for Mac clients cannot connect. After the details are entered for the account, it just spins indefinitely. This is true on any version of Outlook for Mac I'm able to get my hands on and of every client we have – probably 20 or so people in different offices/setups that have tried. I also have Outlook for Mac on my system and it won't work.
All other clients we can try work fine over all types of authentication, SSL or not.
If I log out a connection attempt by Outlook for Mac, it just stops after the CAPABILITY command every single time and eventually disconnects (I've masked the IPs):
Code: Select all
"DEBUG" 2624 "2019-01-30 19:18:24.473" "Creating session 53875"
"TCPIP" 2624 "2019-01-30 19:18:24.473" "TCP - XX.XX.XXX.XXX connected to YY.YY.YYY.Y:143."
"DEBUG" 2624 "2019-01-30 19:18:24.473" "TCP connection started for session 53873"
"IMAPD" 2624 53873 "2019-01-30 19:18:24.473" "XX.XX.XXX.XXX" "SENT: * OK Welcome to [domain.com] Email Server"
"IMAPD" 2624 53873 "2019-01-30 19:18:24.551" "XX.XX.XXX.XXX" "RECEIVED: A001 LOGIN "maskedemail@domain.com" ***"
"IMAPD" 2624 53873 "2019-01-30 19:18:24.613" "XX.XX.XXX.XXX" "SENT: A001 OK LOGIN completed"
"IMAPD" 1212 53873 "2019-01-30 19:18:24.707" "XX.XX.XXX.XXX" "RECEIVED: A002 LIST "" """
"IMAPD" 1212 53873 "2019-01-30 19:18:24.707" "XX.XX.XXX.XXX" "SENT: * LIST (\Noselect) "." ""[nl]A002 OK LIST completed"
"IMAPD" 5840 53873 "2019-01-30 19:18:25.082" "XX.XX.XXX.XXX" "RECEIVED: A003 CAPABILITY"
"IMAPD" 5840 53873 "2019-01-30 19:18:25.082" "XX.XX.XXX.XXX" "SENT: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL STARTTLS NAMESPACE RIGHTS=texk[nl]A003 OK CAPABILITY completed"
Can anyone shed some light?! I'd love to finally be able to offer Outlook for Mac support to our clients.