Help!
I have an existing hMail server I've been running for years with little to no problems. I recently moved to a new server and it's running fine. However any time I add a new email account or alias or group. It adds fine in the admin tool but when I attempt to send to that account from outside hmail is claiming the account doesn't exist. All pre-existing accounts work perfectly.
Anything I should be looking for that may be a post-move issue?
New Email Accounts Not Working
Re: New Email Accounts Not Working
Do you use an non US-English Language for Windows?
Re: New Email Accounts Not Working
No. I'm using English
- jimimaseye
- Moderator
- Posts: 8849
- Joined: 2011-09-08 17:48
Re: New Email Accounts Not Working
Is it t enabled?
[Entered by mobile. Excuse my spelling.]
[Entered by mobile. Excuse my spelling.]
5.7 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829
Re: New Email Accounts Not Working
Is what enabled? The server has been running for years. I moved it about 6 months ago and this was my first time attempting to add a domain or email.
- jimimaseye
- Moderator
- Posts: 8849
- Joined: 2011-09-08 17:48
Re: New Email Accounts Not Working
The domain. And account. Adding it is one thing but is it enabled?
And do you have the dns records setup for the new domain?
[Entered by mobile. Excuse my spelling.]
5.7 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829
Re: New Email Accounts Not Working
Yes it is but that doesn't matter. Adding *any* email accounts or aliases to *any* domain fail to work. Meaning if I add a new email or alias to a pre-existing (and perfectly working) domain, it fails.
Re: New Email Accounts Not Working
Sounds strange.
However:
Please follow this steps and so we have a few diagnostic data to better understand your Problem
viewtopic.php?f=21&t=33573
However:
Please follow this steps and so we have a few diagnostic data to better understand your Problem
viewtopic.php?f=21&t=33573
Re: New Email Accounts Not Working
Yes indeed
Make sure that you include logs and screen shots detailing the new account that is created and then failure of it to receive email.
Adding new accounts and domains is such a common task, and many of us test as we add new accounts.
I've never seen nor heard of a situation where new domains accounts don't work once activated
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation
https://www.hmailserver.com/documentation