HMS behind Exchange server - no mails from specific domain

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derelvis
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HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-07 16:07

Hi there,

I have a strange problem with our HMS setup.
We receive and send mails in hms through an external Exchange server where our domain is hosted.
clients <--- imap/smtp ---> hms (domain2.de) <--- pop3/stmp ---> exchange (domain1.de, domain2.de)
When someone sends mails from another domain also hosted on this exchange, mails don't even show up in the logs.
But they can be seen within webmail on the exchange server.
It looks like hms does not fetch them during pop3 session. Already tried whitelisting, no change.
Also checked all used blacklist dns servers for entries of the exchange ip/adress, nothing.
All other mails from internal senders or external senders (with no domain on the exchange server) get delivered.
awstats.log shows the complete mailflow except the messages send from domain1.de to domain2.de on the exchange server.

Does anyone has a clue on what to look at or where to search?
More info needed? Please let me know.
Thanks very much in advance!

Best regards
derelvis
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

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mattg
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Re: HMS behind Exchange server - no mails from specific domain

Post by mattg » 2019-01-07 22:46

Almost seems like an issue with the Exchange server

hMailserver should POP the mail like all other mail for the same account, it makes no sense that hMailserver knows what accounts are hosted on the Exchange server, and which ones aren't.

It is like the Exchange server stores mail differently when from another domain hosted on it. What does the support team for Exchange say?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

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derelvis
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Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-08 01:48

Hi mattg,

thank you very much for your reply!
Yes, you are right. That's quite what I thought too.

What I did now is to setup the exact same pop account like in hms in thunderbird and despite my expectation the missing emails get correctly delivered from exchange there.
I then deleted the external pop account from hms and set it up new again. After that hms stated to download all mails again (I only let them delete after 93 days) and - what should I say - again without any mail from the other hosted domain on exchange.

This is really starting to drive me crazy :(
Any other ideas?

I will ask the exchange support but for sure they will claim it is not on their side :|
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

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Dravion
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Re: HMS behind Exchange server - no mails from specific domain

Post by Dravion » 2019-01-08 04:18

Try to enable Exchange log settings
so you can see if hMailServer is trying to fetch Exchange IMAP and POP3 Inboxes.

Check espacially errorprone logon attemps on Exchangesite.

Test if Exchange POP3 and IMAP Ports are open and
accessible by telnet.

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derelvis
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Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-12 10:30

Hi Dravion,

thanks for your reply.

As I have no access to the external Exchange server I am not able to do that myself and they don't grant me access to the logs :-(

Are imap ports really needed to be open on exchange side? I mean it is only possible to choose type pop3 within hms creating a new external mail account.

The strange thing is, why does thunderbird get the mails though direct pop3 fetch rom exchange which hms does not get through pop3 fetch from exchange?
How is that possible? They should really see the same on exchange using the same protocol and so also get the same to fetch.
But I know, hard to say without the logs from the other side :roll:

Thanks to everyone getting into this issue. I fear I will not be able to fix it without help from exchange side.

Best regards
derelvis
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

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jimimaseye
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Re: HMS behind Exchange server - no mails from specific domain

Post by jimimaseye » 2019-01-12 15:40

To be sure we are setting the full picture run this and post the results: viewtopic.php?f=20&t=30914.

Also temporarily (because you will get huge logs) enable debug and pop3 logging, run the download them post the resultant logging here (that shows the connection and download request).

[Entered by mobile. Excuse my spelling.]
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

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derelvis
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Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-12 18:32

Hi Jimimaseye,

thanks for your reply.
Here comes the log. "Domain1.com" ist the domain where it happens when the account user@Domain1.com fetches from problematic-exchange-domain[dot]de (91.xxx.xx.7).

Code: Select all

2019-01-12   Hmailserver: 5.6.7-B2425

DOMAINS

   "Domain1.com" - asxxxxxxxxxxxxxxxxxx.de        Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: d:\hmailserver\Domain1.com\dkim-private.pem
                                                Selector:    dkim

   "Domain2.com" - asxxxxxxxxxx.inxx              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain3.com" - grxxxx.inxx                    Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain4.com" - kexxxxxxxx.de                  Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain5.com" - prxxxxxxxxx.inxx               Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False
-----------------------------------------------------------------------------------------------

IP RANGES

IP: 127.0.0.1 - 127.0.0.1     Priority: 15     Name: My computer

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       - False
     Local To External    -  True              Local To External    - False
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 0.0.0.0 - 255.255.255.255     Priority: 10     Name: Internet

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    - False     !! Inbound on Sub IP ranges or External Downloads only !! 
     External To External - False           


   !!  Warning:  DEFAULT DOMAIN is SET  !! - "Domain1.com"
------------------------------------------------------
AUTOBANNED Local Addresses:
    No entries

-----------------------------------------------------------------------------------------------

AUTOBAN
  Autoban Enabled: True       Max invalid logon attempts:      5
                              Minutes Before Reset:           30  (0,50 hours, 0,02 days)
                              Minutes to Autoban:             60  (1,00 hours, 0,04 days)

No problems were found in the IP range configuration.
-----------------------------------------------------------------------------------------------

INCOMING RELAYS
   No entries
-----------------------------------------------------------------------------------------------

MIRRORING         Disabled
-----------------------------------------------------------------------------------------------

PROTOCOLS

SMTP
GENERAL             DELIVERY                  RFC COMPLIANCE            ADVANCED
No. Connections:  0  No Retries:  5 Mins:  1   Plain Text:        False  Bind: 
                     Host: EXTERNAL.TLD        Empty sender:       True  Batch recipients:   100
Max Msg Size:102400  Relay:-                   Incorrect endings:  True  Use STARTTLS:      True
                      EXTERNAL.TLD  (ok)       Disc. on invalid:  False  Delivered-To hdr: False
                     Port:  25                                           Loop limit:           5
                     Req Auth: True *User Entered*                       Recipient hosts:     15
                     Con. Sec.: StartTLS Required
  Routes:
    asx.local                - S: Remote  R: Remote - Addr: All         (ok)
    Domain4.com              - S: Local   R: Remote - Addr: All         (ok)
    Domain5.com              - S: Local   R: Remote - Addr: All         (ok)

POP3
  No. Connections: 0

IMAP
 GENERAL                   PUBLIC FOLDERS                    ADVANCED
  No. Connections:   0      Public folder name:               IMAP sort:  True
                                                              IMAP Quota: True
                                                              IMAP Idle:  True
                                                              IMAP ACL:   True
                                                              Delim: "."
-----------------------------------------------------------------------------------------------

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  5       Use SPF:            True - 3    Use Spamassassin:    True
  Add X-HmailServer-Spam:     True    Check HELO host:    True - 2    Hostname:       127.0.0.1
  Add X-HmailServer-Reason:   True    Check MX records:   True - 2    Port:                 783
  Add X-HmailServer-Subject:  True    Verify DKIM:       False        Use SA score: False -   5
              Subject Text: "[SPAM]"
  Spam delete threshold: 8         Maximum message size: 2048

DNSBL ENTRIES:
                  zen.spamhaus.org      Score: 5     Result: 127.0.0.2-8|127.0.0.10-11
                    bl.spamcop.net      Score: 3     Result: 127.0.0.2
            b.barracudacentral.org      Score: 2     Result: 127.0.0.2
     hostkarma.junkemailfilter.com      Score: 2     Result: 127.0.0.2|127.0.0.4
           bl.spameatingmonkey.net      Score: 2     Result: 127.0.0.2-3
                   cbl.abuseat.org      Score: 2     Result: 127.0.0.2

SURBL ENTRIES:
                   multi.surbl.org      Score: 3

GREYLISTING:
  Greylisting:  False

WHITELISTING
              0.0.0.0            to    255.255.255.255              drucker[@t]Domain1.com
              0.0.0.0            to    255.255.255.255              Brandschutz[@t]xxxxx[dot]de
              91.xxx.xx.7        to    91.xxx.xx.7                  support[@t]problematic-exchange-domain[dot]de
-----------------------------------------------------------------------------------------------

ANTIVIRUS

GENERAL:
  When found - Delete Attachments.

  Max Message Size: 26214
     CLAM AV:   True       Hostname: localhost    Port: 3310
     CLAMWIN:   False
     CUSTOMAV:  False

  Block Attachments: True
               *.bat             Batch processing file
               *.cmd             Command file for Windows NT
               *.com             Command
               *.cpl             Windows Control Panel extension
               *.csh             CSH script
               *.exe             Executable file
               *.inf             Setup file
               *.lnk             Windows link file
               *.msi             Windows Installer file
               *.msp             Windows Installer patch
               *.reg             Registration key
               *.scf             Windows Explorer command
               *.scr             Windows Screen saver
-----------------------------------------------------------------------------------------------

SSL CERTIFICATES
   No entries
-----------------------------------------------------------------------------------------------

SSL/TLS
             SSL 3.0 :   True
             TLS 1.0 :   True
             TLS 1.1 :   True
             TLS 1.2 :   True                Verify Remote SSL/TLS Certs:   True
SslCipherList  :

ECDHE-RSA-AES128-GCM-SHA256     - ECDHE-ECDSA-AES128-GCM-SHA256   - ECDHE-RSA-AES256-GCM-SHA384     
ECDHE-ECDSA-AES256-GCM-SHA384   - DHE-RSA-AES128-GCM-SHA256       - DHE-DSS-AES128-GCM-SHA256       
kEDH+AESGCM                     - ECDHE-RSA-AES128-SHA256         - ECDHE-ECDSA-AES128-SHA256       
ECDHE-RSA-AES128-SHA            - ECDHE-ECDSA-AES128-SHA          - ECDHE-RSA-AES256-SHA384         
ECDHE-ECDSA-AES256-SHA384       - ECDHE-RSA-AES256-SHA            - ECDHE-ECDSA-AES256-SHA          
DHE-RSA-AES128-SHA256           - DHE-RSA-AES128-SHA              - DHE-DSS-AES128-SHA256           
DHE-RSA-AES256-SHA256           - DHE-DSS-AES256-SHA              - DHE-RSA-AES256-SHA              
AES128-GCM-SHA256               - AES256-GCM-SHA384               - ECDHE-RSA-RC4-SHA               
ECDHE-ECDSA-RC4-SHA             - AES128                          - AES256                          
RC4-SHA                         - HIGH                            - !aNULL                          
!eNULL                          - !EXPORT                         - !DES                            
!3DES                           - !MD5                            - !PSK;                           
-----------------------------------------------------------------------------------------------

TCPIP PORTS                                         Connection Sec
               0.0.0.0         / 110   / POP3   -   None                
               0.0.0.0         / 587   / SMTP   -   None                
               0.0.0.0         / 993   / IMAP   -   None                

    !! No SMTP Port 25 defined. Direct external SMTP inbound not possible !!

-----------------------------------------------------------------------------------------------

LOGGING      Logging Enabled: True

  Paths:-
    Current:  C:\Program Files (x86)\hMailServer\Logs\hmailserver_2019-01-12.log
    Error:    C:\Program Files (x86)\hMailServer\Logs\ERROR_hmailserver_2019-01-12.log - !! ERRORS PRESENT !!
    Event:    C:\Program Files (x86)\hMailServer\Logs\hmailserver_events.log - Not present
    Awstats:  C:\Program Files (x86)\hMailServer\Logs\hmailserver_awstats.log
                        APPLICATION -    True
                        SMTP        -    True
                        POP3        -    True
                        IMAP        -      .
                        TCPIP       -      .
                        DEBUG       -    True
                        AWSTATS     -    True
-----------------------------------------------------------------------------------------------

SYSTEM TESTS

Database type: MSSQL Compact

IPv6 support is available in operating system.

Backup directory D:\hMailServer is writable.

Relative message paths are stored in the database for all messages.

-----------------------------------------------------------------------------------------------

HMAILSERVER.INI

[Directories]
Program folder:  C:\Program Files (x86)\hMailServer\
Database folder: C:\Program Files (x86)\hMailServer\Database
Data folder:     D:\hMailServer
Log folder:      C:\Program Files (x86)\hMailServer\Logs
Temp folder:     C:\Program Files (x86)\hMailServer\Temp
Event folder:    C:\Program Files (x86)\hMailServer\Events

[Database]
Type=              MSSQLCE
Username=           
PasswordEncryption=1
Port=              0
Server=             
Internal=          1
-----------------------------------------------------------------------------------------------

Generated by HMSSettingsDiagnostics v1.95, Hmailserver Forum.

And here is the the part of the debug log:

Code: Select all

"DEBUG"	18424	"2019-01-12 17:14:46.209"	"Adding task ExternalFetchTask to work queue External fetch queue"
"DEBUG"	17068	"2019-01-12 17:14:46.209"	"Executing task ExternalFetchTask in work queue External fetch queue"
"DEBUG"	17068	"2019-01-12 17:14:46.209"	"Retrieving messages from external account user@Domain1.com"
"DEBUG"	17068	"2019-01-12 17:14:46.209"	"Creating session 9065"
"DEBUG"	17748	"2019-01-12 17:14:46.229"	"TCP connection started for session 9065"
"DEBUG"	17748	"2019-01-12 17:14:46.229"	"Performing SSL/TLS handshake for session 9065. Verify certificate: True, Expected remote host name: pop.problematic-exchange-domain.de"
"DEBUG"	16280	"2019-01-12 17:14:46.289"	"Certificate verification succeeded for session 9065."
"POP3C"	17748	9065	"2019-01-12 17:14:46.379"	"91.xxx.xx.7"	"RECEIVED: +OK Hello there."
"POP3C"	17748	9065	"2019-01-12 17:14:46.379"	"91.xxx.xx.7"	"SENT: USER user@Domain1.com"
"POP3C"	17268	9065	"2019-01-12 17:14:46.399"	"91.xxx.xx.7"	"RECEIVED: +OK Password required."
"POP3C"	17268	9065	"2019-01-12 17:14:46.399"	"91.xxx.xx.7"	"SENT: ***"
"POP3C"	16280	9065	"2019-01-12 17:14:46.434"	"91.xxx.xx.7"	"RECEIVED: +OK logged in."
"POP3C"	16280	9065	"2019-01-12 17:14:46.434"	"91.xxx.xx.7"	"SENT: UIDL"
"POP3C"	17748	9065	"2019-01-12 17:14:46.694"	"91.xxx.xx.7"	"RECEIVED: +OK[nl]1 UID4636-1481794787[nl]2 UID4637-1481794787[nl]3 UID4638-1481794787[nl]4 UID4639-1481794787[nl]5 UID4640-1481794787[nl]6 UID4641-1481794787[nl]7 UID4642-1481794787[nl]8 UID4643-1481794787[nl]9 UID4644-1481794787[nl]10 UID4645-1481794787[nl]11 UID4646-1481794787[nl]12 UID4647-1481794787[nl]13 UID4648-1481794787[nl]14 UID4649-1481794787[nl]15 UID4650-1481794787[nl]16 UID4651-1481794787[nl]17 UID4652-1481794787[nl]18 UID4653-1481794787[nl]19 UID4654-1481794787[nl]20 UID4655-1481794787[nl]21 UID4656-1481794787[nl]22 UID4657-1481794787[nl]23 UID4658-1481794787[nl]24 UID4659-1481794787[nl]25 UID4660-1481794787[nl]26 UID4661-1481794787[nl]27 UID4662-1481794787[nl]28 UID4663-1481794787[nl]29 UID4664-1481794787[nl]30 UID4665-1481794787[nl]31 UID4666-1481794787[nl]32 UID4667-1481794787[nl]33 UID4668-1481794787[nl]34 UID4669-1481794787[nl]35 UID4670-1481794787[nl]36 UID4671-1481794787[nl]37 UID4672-1481794787[nl]38 UID4673-1481794787[nl]39 UID4674-1481794787[nl]40 UID4675-1481794787[nl]41 UID4676-1481794787[nl]42 UID4677-1481794787[nl]43 UID4678-1481794787[nl]44 UID4679-1481794787[nl]45 UID4680-1481794787[nl]46 UID4681-1481794787[nl]47 UID4682-1481794787[nl]48 UID4683-1481794787[nl]49 UID4684-1481794787[nl]50 UID4685-1481794787[nl]51 UID4686-1481794787[nl]52 UID4687-1481794787[nl]53 UID4688-1481794787[nl]54 UID4689-1481794787[nl]55 UID4690-1481794787[nl]56 UID4691-1481794787[nl]57 UID4692-1481794787[nl]58 UID4693-1481794787[nl]59 UID4694-1481794787[nl]60 UID4695-1481794787[nl]61 UID4696-1481794787[nl]62 UID4697-1481794787[nl]63 UID4698-1481794787[nl]64 UID4699-1481794787[nl]65 UID4700-1481794787[nl]66 UID4701-1481794787[nl]67 UID4702-1481794787[nl]68 UID4703-1481794787[nl]69 UID4704-1481794787[nl]70 UID4705-1481794787[nl]71 UID4706-1481794787[nl]72 UID4707-1481794787[nl]73 UID4708-1481794787[nl]74 UID4709-1481794787[nl]75 UID4710-1481794787[nl]76 UID4711-1481794787[nl]77 UID4712-1481794787[nl]78 UID4713-1481794787[nl]79 UID4714-1481794787[nl]80 UID4715-1481794787[nl]81 UID4716-1481794787[nl]82 UID4717-1481794787[nl]83 UID4718-1481794787[nl]84 UID4719-1481794787[nl]85 UID4720-1481794787[nl]86 UID4721-1481794787[nl]87 UID4722-1481794787[nl]88 UID4723-1481794787[nl]89 UID4724-1481794787[nl]90 UID4725-1481794787[nl]91 UID4726-1481794787[nl]92 UID4727-1481794787[nl]93 UID4728-1481794787[nl]94 UID4729-1481794787[nl]95 UID4730-1481794787[nl]96 UID4731-1481794787[nl]97 UID4732-1481794787[nl]98 UID4733-1481794787[nl]99 UID4734-1481794787[nl]100 UID4735-1481794787[nl]101 UID4736-1481794787[nl]102 UID4737-1481794787[nl]103 UID4738-1481794787[nl]104 UID4739-1481794787[nl]105 UID4740-1481794787[nl]106 UID4741-1481794787[nl]107 UID4742-1481794787[nl]108 UID4743-1481794787[nl]109 UID4744-1481794787[nl]110 UID4745-1481794787[nl]111 UID4746-1481794787[nl]112 UID4747-1481794787[nl]113 UID4748-1481794787[nl]114 UID4749-1481794787[nl]115 UID4750-1481794787[nl]116 UID4751-1481794787[nl]117 UID4752-1481794787[nl]118 UID4753-1481794787[nl]119 UID4754-1481794787[nl]120 UID4755-1481794787[nl]121 UID4756-1481794787[nl]122 UID4757-1481794787[nl]123 UID4758-1481794787[nl]124 UID4759-1481794787[nl]125 UID4760-1481794787[nl]126 UID4761-1481794787[nl]127 UID4762-1481794787[nl]128 UID4763-1481794787[nl]129 UID4764-1481794787[nl]130 UID4765-1481794787[nl]131 UID4766-1481794787[nl]132 UID4767-1481794787[nl]133 UID4768-1481794787[nl]134 UID4769-1481794787[nl]135 UID4770-1481794787[nl]136 UID4771-1481794787[nl]137 UID4772-1481794787[nl]138 UID4773-1481794787[nl]139 UID4774-1481794787[nl]140 UID4775-1481794787[nl]141 UID4776-1481794787[nl]142 UID4777-1481794787[nl]143 UID4778-1481794787[nl]144 UID4779-1481794787[nl]145 UID4780-1481794787[nl]146 UID4781-1481794787[nl]147 UID4782-1481794787[nl]148 UID4783-1481794787[nl]149 UID4784-1481794787[nl]150 UID4785-1481794787[nl]151 UID4786-1481794787[nl]152 UID4787-1481794787[nl]153 UID4788-1481794787[nl]154 UID4789-1481794787[nl]155 UID4790-1481794787[nl]156 UID4791-1481794787[nl]157 UID4792-1481794787[nl]158 UID4793-1481794787[nl]159 UID4794-1481794787[nl]160 UID4795-1481794787[nl]161 UID4796-1481794787[nl]162 UID4797-1481794787[nl]163 UID4798-1481794787[nl]164 UID4799-1481794787[nl]165 UID4800-1481794787[nl]166 UID4801-1481794787[nl]167 UID4802-1481794787[nl]168 UID4803-1481794787[nl]169 UID4804-1481794787[nl]170 UID4805-1481794787[nl]171 UID4806-1481794787[nl]172 UID4807-1481794787[nl]173 UID4808-1481794787[nl]174 UID4809-1481794787[nl]175 UID4810-1481794787[nl]176 UID4811-1481794787[nl]177 UID4812-1481794787[nl]178 UID4813-1481794787[nl]179 UID4814-1481794787[nl]180 UID4815-1481794787[nl]181 UID4816-1481794787[nl]182 UID4817-1481794787[nl]183 UID4818-1481794787[nl]184 UID4819-1481794787[nl]185 UID4820-1481794787[nl]186 UID4821-1481794787[nl]187 UID4822-1481794787[nl]188 UID4823-1481794787[nl]189 UID4824-1481794787[nl]190 UID4825-1481794787[nl]191 UID4826-1481794787[nl]192 UID4827-1481794787[nl]193 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UID5322-1481794787[nl]688 UID5323-1481794787[nl]689 UID5324-1481794787[nl]690 UID5325-1481794787[nl]691 UID5326-1481794787[nl]692 UID5327-1481794787[nl]693 UID5328-1481794787[nl]694 UID5329-1481794787[nl]695 UID5330-1481794787[nl]696 UID5331-1481794787[nl]697 UID5332-1481794787[nl]698 UID5333-1481794787[nl]699 UID5334-1481794787[nl]700 UID5335-1481794787[nl]701 UID5336-1481794787[nl]702 UID5337-1481794787[nl]703 UID5338-1481794787[nl]704 UID5339-1481794787[nl]705 UID5340-1481794787[nl]706 UID5341-1481794787[nl]707 UID5342-1481794787[nl]708 UID5343-1481794787[nl]709 UID5344-1481794787[nl]710 UID5345-1481794787[nl]711 UID5346-1481794787[nl]712 UID5347-1481794787[nl]713 UID5348-1481794787[nl]714 UID5349-1481794787[nl]715 UID5350-1481794787[nl]716 UID5351-1481794787[nl]717 UID5352-1481794787[nl]718 UID5353-1481794787[nl]719 UID5354-1481794787[nl]720 UID5355-1481794787[nl]721 UID5356-1481794787[nl]722 UID5357-1481794787[nl]723 UID5358-1481794787[nl]724 UID5359-1481794787[nl]725 UID5360-1481794787[nl]726 UID5361-1481794787[nl]727 UID5362-1481794787[nl]728 UID5363-1481794787[nl]729 UID5364-1481794787[nl]730 UID5365-1481794787[nl]731 UID5366-1481794787[nl]732 UID5367-1481794787[nl]733 UID5368-1481794787[nl]734 UID5369-1481794787[nl]735 UID5370-1481794787[nl]736 UID5371-1481794787[nl]737 UID5372-1481794787[nl]738 UID5373-1481794787[nl]739 UID5374-1481794787[nl]740 UID5375-1481794787[nl]741 UID5376-1481794787[nl]742 UID5377-1481794787[nl]743 UID5378-1481794787[nl]744 UID5379-1481794787[nl]745 UID5380-1481794787[nl]746 UID5381-1481794787[nl]747 UID5382-1481794787[nl]748 UID5383-1481794787[nl]749 UID5384-1481794787[nl]750 UID5385-1481794787[nl]751 UID5386-1481794787[nl]752 UID5387-1481794787[nl]753 UID5388-1481794787[nl]754 UID5389-1481794787[nl]755 UID5390-1481794787[nl]756 UID5391-1481794787[nl]757 UID5392-1481794787[nl]758 UID5393-1481794787[nl]759 UID5394-1481794787[nl]760 UID5395-1481794787[nl]761 UID5396-1481794787[nl]762 UID5397-1481794787[nl]763 UID5398-1481794787[nl]764 UID5399-1481794787[nl]765 UID5400-1481794787[nl]766 UID5401-1481794787[nl]767 UID5402-1481794787[nl]768 UID5403-1481794787[nl]769 UID5404-1481794787[nl]770 UID5405-1481794787[nl]771 UID5406-1481794787[nl]772 UID5407-1481794787[nl]773 UID5408-1481794787[nl]774 UID5409-1481794787[nl]775 UID5410-1481794787[nl]776 UID5411-1481794787[nl]777 UID5412-1481794787[nl]778 UID5413-1481794787[nl]779 UID5414-1481794787[nl]780 UID5415-1481794787[nl]781 UID5416-1481794787[nl]782 UID5417-1481794787[nl]783 UID5418-1481794787[nl]784 UID5419-1481794787[nl]785 UID5420-1481794787[nl]786 UID5421-1481794787[nl]787 UID5422-1481794787[nl]788 UID5423-1481794787[nl]789 UID5424-1481794787[nl]790 UID5425-1481794787[nl]791 UID5426-1481794787[nl]792 UID5427-1481794787[nl]793 UID5428-1481794787[nl]794 UID5429-1481794787[nl]795 UID5430-1481794787[nl]796 UID5431-1481794787[nl]797 UID5432-1481794787[nl]798 UID5433-1481794787[nl]799 UID5434-1481794787[nl]800 UID5435-1481794787[nl]801 UID5436-1481794787[nl]802 UID5437-1481794787[nl]803 UID5438-1481794787[nl]804 UID5439-1481794787[nl]805 UID5440-1481794787[nl]806 UID5441-1481794787[nl]807 UID5442-1481794787[nl]808 UID5443-1481794787[nl]809 UID5444-1481794787[nl]810 UID5445-1481794787[nl]811 UID5446-1481794787[nl]812 UID5447-1481794787[nl]813 UID5448-1481794787[nl]814 UID5449-1481794787[nl]815 UID5450-1481794787[nl]816 UID5451-1481794787[nl]817 UID5452-1481794787[nl]818 UID5453-1481794787[nl]819 UID5454-1481794787[nl]820 UID5455-1481794787[nl]821 UID5456-1481794787[nl]822 UID5457-1481794787[nl]823 UID5458-1481794787[nl]824 UID5459-1481794787[nl]825 UID5460-1481794787[nl]826 UID5461-1481794787[nl]827 UID5462-1481794787[nl]828 UID5463-1481794787[nl]829 UID5464-1481794787[nl]830 UID5465-1481794787[nl]831 UID5466-1481794787[nl]832 UID5467-1481794787[nl]833 UID5468-1481794787[nl]834 UID5469-1481794787[nl]835 UID5470-1481794787[nl]836 UID5471-1481794787[nl]837 UID5472-1481794787[nl]838 UID5473-1481794787[nl]839 UID5474-1481794787[nl]840 UID5475-1481794787[nl]841 UID5476-1481794787[nl]842 UID5477-1481794787[nl]843 UID5478-1481794787[nl]844 UID5479-1481794787[nl]845 UID5480-1481794787[nl]846 UID5481-1481794787[nl]847 UID5482-1481794787[nl]848 UID5483-1481794787[nl]849 UID5484-1481794787[nl]850 UID5485-1481794787[nl]851 UID5486-1481794787[nl]852 UID5487-1481794787[nl]853 UID5488-1481794787[nl]854 UID5489-1481794787[nl]855 UID5490-1481794787[nl]856 UID5491-1481794787[nl]857 UID5492-1481794787[nl]858 UID5493-1481794787[nl]859 UID5494-1481794787[nl]860 UID5495-1481794787[nl]861 UID5496-1481794787[nl]862 UID5497-1481794787[nl]863 UID5498-1481794787[nl]864 UID5499-1481794787[nl]865 UID5500-1481794787[nl]866 UID5501-1481794787[nl]867 UID5502-1481794787[nl]868 UID5503-1481794787[nl]869 UID5504-1481794787[nl]870 UID5505-1481794787[nl]871 UID5506-1481794787[nl]872 UID5507-1481794787[nl]873 UID5508-1481794787[nl]874 UID5509-1481794787[nl]875 UID5510-1481794787[nl]876 UID5511-1481794787[nl]877 UID5512-1481794787[nl]878 UID5513-1481794787[nl]879 UID5514-1481794787[nl]880 UID5515-1481794787[nl]881 UID5516-1481794787[nl]882 UID5517-1481794787[nl]883 UID5518-1481794787[nl]884 UID5519-1481794787[nl]885 UID5520-1481794787[nl]886 UID5521-1481794787[nl]887 UID5522-1481794787[nl]888 UID5523-1481794787[nl]889 UID5524-1481794787[nl]890 UID5525-1481794787[nl]891 UID5526-1481794787[nl]892 UID5527-1481794787[nl]893 UID5528-1481794787[nl]894 UID5529-1481794787[nl]895 UID5530-1481794787[nl]896 UID5531-1481794787[nl]897 UID5532-1481794787[nl]898 UID5533-1481794787[nl]899 UID5534-1481794787[nl]900 UID5535-1481794787[nl]901 UID5536-1481794787[nl]902 UID5537-1481794787[nl]903 UID5538-1481794787[nl]904 UID5539-1481794787[nl]905 UID5540-1481794787[nl]906 UID5541-1481794787[nl]907 UID5542-1481794787[nl]908 UID5543-1481794787[nl]909 UID5544-1481794787[nl]910 UID5545-1481794787[nl]911 UID5546-1481794787[nl]912 UID5547-1481794787[nl]913 UID5548-1481794787[nl]914 UID5549-1481794787[nl]915 UID5550-1481794787[nl]916 UID5551-1481794787[nl]917 UID5552-1481794787[nl]918 UID5553-1481794787[nl]919 UID5554-1481794787[nl]920 UID5555-1481794787[nl]921 UID5556-1481794787[nl]922 UID5557-1481794787[nl]923 UID5558-1481794787[nl]924 UID5559-1481794787[nl]925 UID5560-1481794787[nl]926 UID5561-1481794787[nl]927 UID5562-1481794787[nl]928 UID5563-1481794787[nl]929 UID5564-1481794787[nl]930 UID5565-1481794787[nl]931 UID5566-1481794787[nl]932 UID5567-1481794787[nl]933 UID5568-1481794787[nl]934 UID5569-1481794787[nl]935 UID5570-1481794787[nl]936 UID5571-1481794787[nl]937 UID5572-1481794787[nl]938 UID5573-1481794787[nl]939 UID5574-1481794787[nl]940 UID5575-1481794787[nl]941 UID5576-1481794787[nl]942 UID5577-1481794787[nl]943 UID5578-1481794787[nl]944 UID5579-1481794787[nl]945 UID5580-1481794787[nl]946 UID5581-1481794787[nl]947 UID5582-1481794787[nl]948 UID5583-1481794787[nl]949 UID5584-1481794787[nl]950 UID5585-1481794787[nl]951 UID5586-1481794787[nl]952 UID5587-1481794787[nl]953 UID5588-1481794787[nl]954 UID5589-1481794787[nl]955 UID5590-1481794787[nl]956 UID5591-1481794787[nl]957 UID5592-1481794787[nl]958 UID5593-1481794787[nl]959 UID5594-1481794787[nl]960 UID5595-1481794787[nl]961 UID5596-1481794787[nl]962 UID5597-1481794787[nl]963 UID5598-1481794787[nl]964 UID5599-1481794787[nl]965 UID5600-1481794787[nl]966 UID5601-1481794787[nl]967 UID5602-1481794787[nl]968 UID5603-1481794787[nl]969 UID5604-1481794787[nl]970 UID5605-1481794787[nl]971 UID5606-1481794787[nl]972 UID5607-1481794787[nl]973 UID5608-1481794787[nl]974 UID5609-1481794787[nl]975 UID5610-1481794787[nl]976 UID5611-1481794787[nl]977 UID5612-1481794787[nl]978 UID5613-1481794787[nl]979 UID5614-1481794787[nl]980 UID5615-1481794787[nl]981 UID5616-1481794787[nl]982 UID5617-1481794787[nl]983 UID5618-1481794787[nl]984 UID5619-1481794787[nl]985 UID5620-1481794787[nl]986 UID5621-1481794787[nl]987 UID5622-1481794787[nl]988 UID5623-1481794787[nl]989 UID5624-1481794787[nl]990 UID5625-1481794787[nl]991 UID5626-1481794787[nl]992 UID5627-1481794787[nl]993 UID5628-1481794787[nl]994 UID5629-1481794787[nl]995 UID5630-1481794787[nl]996 UID5631-1481794787[nl]997 UID5632-1481794787[nl]998 UID5633-1481794787[nl]999 UID5634-1481794787[nl]1000 UID5635-1481794787[nl]1001 UID5636-1481794787[nl]1002 UID5637-1481794787[nl]1003 UID5638-1481794787[nl]1004 UID5639-1481794787[nl]1005 UID5640-1481794787[nl]1006 UID5641-1481794787[nl]1007 UID5642-1481794787[nl]1008 UID5643-1481794787[nl]1009 UID5644-1481794787[nl]1010 UID5645-1481794787[nl]1011 UID5646-1481794787[nl]1012 UID5647-1481794787[nl]1013 UID5648-1481794787[nl]1014 UID5649-1481794787[nl]1015 UID5650-1481794787[nl]1016 UID5651-1481794787[nl]1017 UID5652-1481794787[nl]1018 UID5653-1481794787[nl]1019 UID5654-1481794787[nl]1020 UID5655-1481794787[nl]1021 UID5656-1481794787[nl]1022 UID5657-1481794787[nl]1023 UID5658-1481794787[nl]1024 UID5659-1481794787[nl]1025 UID5660-1481794787[nl]."
"DEBUG"	17748	"2019-01-12 17:14:46.739"	"POP3 External Account: Normal QUIT."
"POP3C"	17748	9065	"2019-01-12 17:14:46.739"	"91.xxx.xx.7"	"SENT: QUIT"
"POP3C"	17268	9065	"2019-01-12 17:14:46.754"	"91.xxx.xx.7"	"RECEIVED: +OK Bye-bye."
"DEBUG"	17268	"2019-01-12 17:14:46.759"	"Ending session 9065"
"DEBUG"	17068	"2019-01-12 17:14:46.759"	"Completed retrieval of messages from external account."
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

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jimimaseye
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Re: HMS behind Exchange server - no mails from specific domain

Post by jimimaseye » 2019-01-13 02:26

In the report above, is domain1 and domain2 both hosted on the exchange too? And which of them (on hms) is doing the external download? Which is the sending domain that doesn't get downloaded to hms when being sent to by the other? And could you show a screenshot of that external download setup please?

[Entered by mobile. Excuse my spelling.]
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

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derelvis
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Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-13 16:27

domain1: hosted on exchange (MX record) and on hms
domain2: hosted on 1und1.de (MX record) and on hms
domain3: hosted on exchange (MX record) and on hms
domain4: hosted on exchange (MX record) and on hms
domain5: hosted on exchange (MX record) and on hms

All of the user mailboxes within the domains(1 to 5) on hms are being fetched via pop3 from the appropriate mailboxes hosted on the exchange (MX record) or in case of domain2 from 1und1.de (MX record).
domain1 does the external download where the problem occurs when mails are being send from a different domain only hosted on the exchange.
In the example the sending domain that doesn't get downloaded is "problematic-exchange-domain[dot]de" (I had to rename it because it showed up in whitelist with real name).

demucsrv01 2019-01-13 15-02-49.jpg

Example:
- user@problematic-exchange-domain[dot]de (only hosted on exchange) sends mail to user@domain1 (hosted on exchange with MX record and on HMS): mail gets delivered to exchange mailbox and can be seen in webmail or direct imap access to exchange or direct pop3 fetch in thunderbird from exchange but does not get fetched by pop3 download from exchange configured in HMS (screenshot) = NOK
- user@problematic-exchange-domain[dot]de (only hosted on exchange) sends mail to user@domain2 (hosted on 1und1.de with MX record and on HMS): mail gets delivered to 1und1 mailbox and also gets correctly fetched by pop3 download configured in HMS = OK
- user@any-other-domain-not-hosted-on-exchange sends mail to user@domain1 (or to any other user at any domain hosted on exchange and hms): mail gets delivered to exchange mailbox and also gets correctly fetched by pop3 download configured in HMS = OK
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

User avatar
jimimaseye
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Posts: 8118
Joined: 2011-09-08 17:48

Re: HMS behind Exchange server - no mails from specific domain

Post by jimimaseye » 2019-01-13 19:02

Have you tried deleting the external download and then set it up again? Or, as a period of concept, set up a 2nd external download under the same user with the same details. Theory being that as a new download it will not have any previous download uid data so everything will be new.

Also: what rules used do you have for this account? (Can you run the diag script again but include rules for this account when prompted).

[Entered by mobile. Excuse my spelling.]
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

User avatar
derelvis
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Posts: 42
Joined: 2018-11-19 19:15

Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-13 22:32

Yes, already tried this. All mails get downloaded newly again but again without any of the ones sended from the problematic exchange domain.
Did not yet try the second proposal because I fear that will again end up in hundreds of duplicate unread emails I will then have to cleanup again.

No rules within the affected mail account.
Some global rules active but only concerning SPAM and Antivirus including one against mail loop.
But as I can see in the logs they newer hit during the fetch because the mails simply don't get downloaded.
From all other senders rule processing shows up as expected for this account.

Log with global rules and rules for the affected account included:

Code: Select all

2019-01-13   Hmailserver: 5.6.7-B2425

DOMAINS

   "Domain1.com" - asxxxxxxxxxxxxxxxxxx.de        Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: True    
                   Max message size:        0   Header:   Relaxed  Plus addressing: False
                   Max size of accounts:    0   Body:     Relaxed
                                                Algorithm: SHA256  Greylisting:     False
                                                Private key: d:\hmailserver\Domain1.com\dkim-private.pem
                                                Selector:    dkim

   "Domain2.com" - asxxxxxxxxxx.inxx              Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain3.com" - grxxxx.inxx                    Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain4.com" - kexxxxxxxx.de                  Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False

   "Domain5.com" - prxxxxxxxxx.inxx               Enabled: True

SIGNATURE         LIMITS                       DKIM               ADVANCED
  Enabled: False   Max size:                0   Enabled: False   
                   Max message size:        0                      Plus addressing: False
                   Max size of accounts:    0                    
                                                                   Greylisting:     False
-----------------------------------------------------------------------------------------------

GLOBAL RULES
  1, Against mail loop            Criteria:  Use AND
     Custom: X-hMailServer-LoopCount   Greater Than    0
                                  -----Actions-----
             Stop Rule Processing
 ---------------------------------------------------------------------
  2, ExternalScore7               Criteria:  Use OR
     Custom: X-Spam-Level              Contains        *******
             Subject                   Regular Expr    (?i:^Virus found.*$)
             Subject                   Regular Expr    (?i:^Virus gefunden.*$)
                                  -----Actions-----
             Move To Folder                            SPAM
             Forward                                   abuse@Domain1.com
             Stop Rule Processing
 ---------------------------------------------------------------------
  3, SPAM                         Criteria:  Use OR
             Subject                   Contains        *****SPAM*****
             Subject                   Contains        [SPAM]
                                  -----Actions-----
             Move To Folder                            SPAM
             Forward                                   abuse@Domain1.com
             Stop Rule Processing
-----------------------------------------------------------------------------------------------

IP RANGES

IP: 127.0.0.1 - 127.0.0.1     Priority: 15     Name: My computer

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       - False
     Local To External    -  True              Local To External    - False
     External To Local    -  True              External To Local    - False
     External To External -  True              External To External -  True


IP: 0.0.0.0 - 255.255.255.255     Priority: 10     Name: Internet

  Allow connections                         Other
     SMTP:   True                              Antispam :   True
     POP3:   True                              Antivirus:   True
     IMAP:   True                              SSL/TLS:    False

  Allow Deliveries from                     Require Authentication from
     Local To Local       -  True              Local To Local       -  True
     Local To External    -  True              Local To External    -  True
     External To Local    - False     !! Inbound on Sub IP ranges or External Downloads only !! 
     External To External - False           


   !!  Warning:  DEFAULT DOMAIN is SET  !! - "Domain1.com"
------------------------------------------------------
AUTOBANNED Local Addresses:
    No entries

-----------------------------------------------------------------------------------------------

AUTOBAN
  Autoban Enabled: True       Max invalid logon attempts:      5
                              Minutes Before Reset:           30  (0,50 hours, 0,02 days)
                              Minutes to Autoban:             60  (1,00 hours, 0,04 days)

No problems were found in the IP range configuration.
-----------------------------------------------------------------------------------------------

INCOMING RELAYS
   No entries
-----------------------------------------------------------------------------------------------

MIRRORING         Disabled
-----------------------------------------------------------------------------------------------

PROTOCOLS

SMTP
GENERAL             DELIVERY                  RFC COMPLIANCE            ADVANCED
No. Connections:  0  No Retries:  5 Mins:  1   Plain Text:        False  Bind: 
                     Host: EXTERNAL.TLD        Empty sender:       True  Batch recipients:   100
Max Msg Size:102400  Relay:-                   Incorrect endings:  True  Use STARTTLS:      True
                      EXTERNAL.TLD  (ok)       Disc. on invalid:  False  Delivered-To hdr: False
                     Port:  25                                           Loop limit:           5
                     Req Auth: True *User Entered*                       Recipient hosts:     15
                     Con. Sec.: StartTLS Required
  Routes:
    asx.local                - S: Remote  R: Remote - Addr: All         (ok)
    Domain4.com              - S: Local   R: Remote - Addr: All         (ok)
    Domain5.com              - S: Local   R: Remote - Addr: All         (ok)

POP3
  No. Connections: 0

IMAP
 GENERAL                   PUBLIC FOLDERS                    ADVANCED
  No. Connections:   0      Public folder name:               IMAP sort:  True
                                                              IMAP Quota: True
                                                              IMAP Idle:  True
                                                              IMAP ACL:   True
                                                              Delim: "."
-----------------------------------------------------------------------------------------------

ANTISPAM

GENERAL                              SPAM TESTS              Score   SPAMASSASSIN
  Spam Mark:                  5       Use SPF:            True - 3    Use Spamassassin:    True
  Add X-HmailServer-Spam:     True    Check HELO host:    True - 2    Hostname:       127.0.0.1
  Add X-HmailServer-Reason:   True    Check MX records:   True - 2    Port:                 783
  Add X-HmailServer-Subject:  True    Verify DKIM:       False        Use SA score: False -   5
              Subject Text: "[SPAM]"
  Spam delete threshold: 8         Maximum message size: 2048

DNSBL ENTRIES:
                  zen.spamhaus.org      Score: 5     Result: 127.0.0.2-8|127.0.0.10-11
                    bl.spamcop.net      Score: 3     Result: 127.0.0.2
            b.barracudacentral.org      Score: 2     Result: 127.0.0.2
     hostkarma.junkemailfilter.com      Score: 2     Result: 127.0.0.2|127.0.0.4
           bl.spameatingmonkey.net      Score: 2     Result: 127.0.0.2-3
                   cbl.abuseat.org      Score: 2     Result: 127.0.0.2

SURBL ENTRIES:
                   multi.surbl.org      Score: 3

GREYLISTING:
  Greylisting:  False

WHITELISTING
              0.0.0.0            to    255.255.255.255              drucker[@t]Domain1.com
              0.0.0.0            to    255.255.255.255              Brandschutz[@t]xxxxxx[dot]de
              91.xxx.xx.7        to    91.xxx.xx.7                  support[@t]problematic-exchange-domain[dot]de
-----------------------------------------------------------------------------------------------

ANTIVIRUS

GENERAL:
  When found - Delete Attachments.

  Max Message Size: 26214
     CLAM AV:   True       Hostname: localhost    Port: 3310
     CLAMWIN:   False
     CUSTOMAV:  False

  Block Attachments: True
               *.bat             Batch processing file
               *.cmd             Command file for Windows NT
               *.com             Command
               *.cpl             Windows Control Panel extension
               *.csh             CSH script
               *.exe             Executable file
               *.inf             Setup file
               *.lnk             Windows link file
               *.msi             Windows Installer file
               *.msp             Windows Installer patch
               *.reg             Registration key
               *.scf             Windows Explorer command
               *.scr             Windows Screen saver
-----------------------------------------------------------------------------------------------

SSL CERTIFICATES
   No entries
-----------------------------------------------------------------------------------------------

SSL/TLS
             SSL 3.0 :   True
             TLS 1.0 :   True
             TLS 1.1 :   True
             TLS 1.2 :   True                Verify Remote SSL/TLS Certs:   True
SslCipherList  :

ECDHE-RSA-AES128-GCM-SHA256     - ECDHE-ECDSA-AES128-GCM-SHA256   - ECDHE-RSA-AES256-GCM-SHA384     
ECDHE-ECDSA-AES256-GCM-SHA384   - DHE-RSA-AES128-GCM-SHA256       - DHE-DSS-AES128-GCM-SHA256       
kEDH+AESGCM                     - ECDHE-RSA-AES128-SHA256         - ECDHE-ECDSA-AES128-SHA256       
ECDHE-RSA-AES128-SHA            - ECDHE-ECDSA-AES128-SHA          - ECDHE-RSA-AES256-SHA384         
ECDHE-ECDSA-AES256-SHA384       - ECDHE-RSA-AES256-SHA            - ECDHE-ECDSA-AES256-SHA          
DHE-RSA-AES128-SHA256           - DHE-RSA-AES128-SHA              - DHE-DSS-AES128-SHA256           
DHE-RSA-AES256-SHA256           - DHE-DSS-AES256-SHA              - DHE-RSA-AES256-SHA              
AES128-GCM-SHA256               - AES256-GCM-SHA384               - ECDHE-RSA-RC4-SHA               
ECDHE-ECDSA-RC4-SHA             - AES128                          - AES256                          
RC4-SHA                         - HIGH                            - !aNULL                          
!eNULL                          - !EXPORT                         - !DES                            
!3DES                           - !MD5                            - !PSK;                           
-----------------------------------------------------------------------------------------------

TCPIP PORTS                                         Connection Sec
               0.0.0.0         / 110   / POP3   -   None                
               0.0.0.0         / 587   / SMTP   -   None                
               0.0.0.0         / 993   / IMAP   -   None                                
-----------------------------------------------------------------------------------------------

LOGGING      Logging Enabled: True

  Paths:-
    Current:  C:\Program Files (x86)\hMailServer\Logs\hmailserver_2019-01-13.log
    Error:    C:\Program Files (x86)\hMailServer\Logs\ERROR_hmailserver_2019-01-13.log
    Event:    C:\Program Files (x86)\hMailServer\Logs\hmailserver_events.log - Not present
    Awstats:  C:\Program Files (x86)\hMailServer\Logs\hmailserver_awstats.log
                        APPLICATION -    True
                        SMTP        -    True
                        POP3        -    True
                        IMAP        -      .
                        TCPIP       -      .
                        DEBUG       -    True
                        AWSTATS     -    True
-----------------------------------------------------------------------------------------------

SYSTEM TESTS

Database type: MSSQL Compact

IPv6 support is available in operating system.

Backup directory D:\hMailServer is writable.

Relative message paths are stored in the database for all messages.

-----------------------------------------------------------------------------------------------

HMAILSERVER.INI

[Directories]
Program folder:  C:\Program Files (x86)\hMailServer\
Database folder: C:\Program Files (x86)\hMailServer\Database
Data folder:     D:\hMailServer
Log folder:      C:\Program Files (x86)\hMailServer\Logs
Temp folder:     C:\Program Files (x86)\hMailServer\Temp
Event folder:    C:\Program Files (x86)\hMailServer\Events

[Database]
Type=              MSSQLCE
Username=           
PasswordEncryption=1
Port=              0
Server=             
Internal=          1
-----------------------------------------------------------------------------------------------

Generated by HMSSettingsDiagnostics v1.95, Hmailserver Forum.

Thanks again!
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

User avatar
jimimaseye
Moderator
Moderator
Posts: 8118
Joined: 2011-09-08 17:48

Re: HMS behind Exchange server - no mails from specific domain

Post by jimimaseye » 2019-01-13 22:52

derelvis wrote:
2019-01-13 22:32
Did not yet try the second proposal because I fear that will again end up in hundreds of duplicate unread emails I will then have to cleanup again.
You could set up a temporary account with the same external download and view the results with an additional temporary email client imap connection to this temporary account to compare against the live account. (Once you're done it can then simply be deleted again).
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

User avatar
derelvis
Normal user
Normal user
Posts: 42
Joined: 2018-11-19 19:15

Re: HMS behind Exchange server - no mails from specific domain

Post by derelvis » 2019-01-14 00:17

Done. Exact same result.
Only new thing I found was that 4 "undelivered mail returned to sender" (because of mail size exceeded) mails from the exchange domain where fetched in the meantime, but again nothing else from it.
HMS 5.7.0-B2484 (x64) (DB version 5700) - MySQL 8.0.15
ClamWin0.99.4 + Clamd service - SpamAssassin 3.4.1.38
Windows Server 2012 - 64Bit

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