Notice if pop error occur

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alescan
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Notice if pop error occur

Post by alescan » 2016-04-27 16:34

Hi everyone, I have a question:
Is there a function that send you a notice if an external pop3 connection fail for some reason?

Thank you
HMS 5.6.7 B2425 on Win Server 2016 Standard with SQL Server 2014 SP2

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jimimaseye
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Re: Notice if pop error occur

Post by jimimaseye » 2016-04-27 16:39

Can you post a line from the log file showing the problem in question. (The answer may depend on the nature of the 'error' in question). Do you see an ERROR in the log?

(You may need to enable TCPIP and POP3 logging.)
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
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AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

alescan
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Re: Notice if pop error occur

Post by alescan » 2016-04-27 16:52

I do not have a specific error. One of the employee have changed the password for his email via provider website and didn't told me, so hmail tries to connect but it obviously fail. To avoid problem like this it would be helpful a function that warn you if the connection fail after x times.
HMS 5.6.7 B2425 on Win Server 2016 Standard with SQL Server 2014 SP2

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jimimaseye
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Re: Notice if pop error occur

Post by jimimaseye » 2016-04-27 16:58

alescan wrote:I do not have a specific error. One of the employee have changed the password for his email via provider website and didn't told me
Sounds like a VERY specific error to me. :roll:

Anyway, no, Im afraid not. This isnt seen as an 'error' per se, just a (mis)configuration issue (not erroring but actually responding to the condition it meets). The only way you can know about this is by looking in your logs under POP3 logging:

eg
"POP3C" 4656 10 "2016-04-27 16:55:00.237" "212.48.24.1" "RECEIVED: +OK Password required"
"POP3C" 4656 10 "2016-04-27 16:55:00.239" "212.48.24.1" "SENT: ***"
"POP3C" 4636 10 "2016-04-27 16:55:05.521" "212.48.24.1" "RECEIVED: -ERR ERROR 119 invalid user or password err 30"
"POP3C" 4636 10 "2016-04-27 16:55:05.522" "212.48.24.1" "SENT: ***"
"POP3C" 4656 10 "2016-04-27 16:55:05.736" "212.48.24.1" "RECEIVED: +OK POP3 server closing connection"
.... or when someone complains to you that they have changed their password and you havent managed to read their mind and modify the system configuration accordingly. :wink:
HMS 5.6.6 B2383 on Win Server 2008 R2 Foundation, + 5.6.7-B2415 on test.
SpamassassinForWindows 3.4.0 spamd service
AV: Clamwin + Clamd service + sanesecurity defs : https://www.hmailserver.com/forum/viewtopic.php?f=21&t=26829

alescan
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Re: Notice if pop error occur

Post by alescan » 2016-04-27 17:01

Ok thanks anyway.
HMS 5.6.7 B2425 on Win Server 2016 Standard with SQL Server 2014 SP2

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