thunderbird stop receiving mails from hmailser

Use this forum if you have installed hMailServer and want to ask a question related to a production release of hMailServer. Before posting, please read the troubleshooting guide. A large part of all reported issues are already described in detail here.
Post Reply
sbouli
Normal user
Normal user
Posts: 69
Joined: 2007-11-27 12:37

thunderbird stop receiving mails from hmailser

Post by sbouli » 2011-11-02 15:57

Hi,

we just upgraded the version of hmailserver last week from (v 4.4.3-B285) to (V 5.3.3-B1879) but since then my mailbox got locked (hang) twice, the first time, I just had to erase an email, but this time this trick doesn't work, and I start to have a lot of mails ...

I can see this in the log files :

Code: Select all

"TCPIP"	2232	"2011-11-02 14:41:19.093"	"TCPConnection - Posting AcceptEx on 0.0.0.0:110"
"DEBUG"	2232	"2011-11-02 14:41:19.093"	"Creating session 67808"
"POP3D"	2232	67808	"2011-11-02 14:41:19.093"	"193.251.6.79"	"SENT: +OK POP3"
"POP3D"	2232	67808	"2011-11-02 14:41:19.156"	"193.251.6.79"	"RECEIVED: CAPA"
"POP3D"	2232	67808	"2011-11-02 14:41:19.156"	"193.251.6.79"	"SENT: -ERR Invalid command in current state."
"POP3D"	2232	67808	"2011-11-02 14:41:19.218"	"193.251.6.79"	"RECEIVED: USER stephane.merle@distrigame.com"
"POP3D"	2232	67808	"2011-11-02 14:41:19.218"	"193.251.6.79"	"SENT: +OK Send your password"
"POP3D"	2232	67808	"2011-11-02 14:41:19.281"	"193.251.6.79"	"RECEIVED: PASS ***"
"POP3D"	2232	67808	"2011-11-02 14:41:19.281"	"193.251.6.79"	"SENT: +OK Mailbox locked and ready"
"POP3D"	2232	67808	"2011-11-02 14:41:19.343"	"193.251.6.79"	"RECEIVED: STAT"
"POP3D"	2232	67808	"2011-11-02 14:41:19.343"	"193.251.6.79"	"SENT: +OK 7698 57886304"
"POP3D"	2232	67808	"2011-11-02 14:41:19.421"	"193.251.6.79"	"RECEIVED: LIST"
"POP3D"	2232	67808	"2011-11-02 14:41:19.421"	"193.251.6.79"	"SENT: +OK 7698 messages (57886304 octets)"
"POP3D"	2232	67808	"2011-11-02 14:41:19.625"	"193.251.6.79"	"SENT: 1 354[nl]2 1661[nl]3 1660[nl]4 1573[nl]5 1542[nl]6 1539[nl]7 1527[nl]8 6609[nl]9 4235[nl]10 1613[nl]11 1527[nl]12 1612[nl]13 1551[nl]14 1496[nl]15 1695[nl]16 1765[nl]17 806[nl]18 803[nl]19 8436[nl]20 5910[nl]21 5374[nl]22 1691[nl]23 1761[nl]24 912[nl]25 875[nl]26 5273[nl]27 1570[nl]28 12277[nl]29 880[nl]30 1300[nl]31 1408[nl]32 803[nl]33 1575[nl]34 978[nl] ..... [ERASE too big]."
"POP3D"	2232	67808	"2011-11-02 14:41:20.046"	"193.251.6.79"	"RECEIVED: UIDL"
"POP3D"	2232	67808	"2011-11-02 14:41:20.312"	"193.251.6.79"	"SENT: +OK 7698 messages (57886304 octets)[nl]1 61404632[nl]2 61404633[nl]3 61404634[nl]4 61404635[nl]5 61404636[nl]6 61404637[nl]7 61404638[nl]8 61404639[nl]9 61404640[nl]10 61404641[nl]11 61404642[nl]12 61404643[nl]13 61404644[nl]14 61404645[nl]15 61404646[nl]16 61404647[nl]17 61404648[nl]18 61404649[nl]19 61404650[nl]20 61404651[nl]21 61404652[nl]22 61404653[nl]23 61404654[nl]24 61404655[nl]25 61404656[nl]26 61404657[nl]27 61404658[nl]28 61404659[nl]29 61404660[nl]30 61404661[nl]31 61404662[nl]32 61404663[nl]33 61404664[nl]34 61404665[nl]35 61404666[nl]36 61404667[nl]37 61404668[nl]38 61404669[nl]39 61404670[nl]40 61404671[nl]41 61404672[nl]42 61404673[nl]43 61404674[nl]44 61404675[nl]45 61404676[nl]46 61404677[nl]47 61404678[nl]48 61404679[nl]49 61404680[nl]50 61404681[nl]51 61404682[nl]52 61404683[nl]53 61404684[nl]54 61404685[nl]55 61404686[nl]56 61404687[nl]57 61404688[nl]58 61404689[nl]59 61404690[nl]60 61404691[nl]61 61404692[nl]62 61404693[nl]63 61404694[nl]64 61404695[nl]65 61404696[nl]66 61404697[nl]67 61404698[nl]68 61404699[nl]69 61404700[nl]70 61404701[nl]71 61404702[nl]72 61404703[nl]73 61404704[nl]74 61404705[nl]75 61404706[nl]... [ERASED too big]"
"POP3D"	2232	67808	"2011-11-02 14:41:20.687"	"193.251.6.79"	"RECEIVED: DELE 1"
"POP3D"	2232	67808	"2011-11-02 14:41:20.687"	"193.251.6.79"	"SENT: +OK msg deleted"
....[erase because tooooo big]
"POP3D"	2252	67808	"2011-11-02 14:43:29.875"	"193.251.6.79"	"RECEIVED: DELE 2073"
"POP3D"	2252	67808	"2011-11-02 14:43:29.875"	"193.251.6.79"	"SENT: +OK msg deleted"
"POP3D"	2252	67808	"2011-11-02 14:43:29.953"	"193.251.6.79"	"RECEIVED: RETR 2074"
"DEBUG"	2252	"2011-11-02 14:43:29.953"	"Ending session 67808"

sbouli
Normal user
Normal user
Posts: 69
Joined: 2007-11-27 12:37

Re: thunderbird stop receiving mails from hmailser

Post by sbouli » 2011-11-02 17:10

I am wondering if there is not a limit at 2074 mails ...

Code: Select all

"POP3D"	2264	71440	"2011-11-02 16:07:14.078"	"193.251.6.79"	"RECEIVED: DELE 2073"
"POP3D"	2264	71440	"2011-11-02 16:07:14.078"	"193.251.6.79"	"SENT: +OK msg deleted"
"POP3D"	2264	71440	"2011-11-02 16:07:14.156"	"193.251.6.79"	"RECEIVED: RETR 2074"
"DEBUG"	2264	"2011-11-02 16:07:14.156"	"Ending session 71440"
Stéphane

User avatar
mattg
Moderator
Moderator
Posts: 20799
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: thunderbird stop receiving mails from hmailser

Post by mattg » 2011-11-02 17:25

Which Antivirus is on the client machine?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

sbouli
Normal user
Normal user
Posts: 69
Joined: 2007-11-27 12:37

Re: thunderbird stop receiving mails from hmailser

Post by sbouli » 2011-11-02 17:28

mattg wrote:Which Antivirus is on the client machine?
none, I took it off (taking way too much CPU clamwin)

Stéphane

sbouli
Normal user
Normal user
Posts: 69
Joined: 2007-11-27 12:37

Re: thunderbird stop receiving mails from hmailser

Post by sbouli » 2011-11-02 17:59

I just identify the mail bloquing everything (the second within few days), it was the 2074th mail to get (I had is messageuid in the log file). Once the mail moved, I started receiving the mails.

I cannot post the 2 mails here, because of their content (protecting privacy of our clients), but I keep them for martin if he needs to understand.

Thanks for your help, I will not be able to keep using this software with that problem (even if I use it for almost 5 or 6 years now I think ...) and I am not sure that would be a smart move to go on beta ...

Stéphane

sbouli
Normal user
Normal user
Posts: 69
Joined: 2007-11-27 12:37

Re: thunderbird stop receiving mails from hmailser

Post by sbouli » 2011-11-02 19:48

I think that this is related to this bug : http://www.hmailserver.com/devnet/?page ... ssueid=342

hope I could help .... maybee I would try a go with the opensource version if I can fetch it somewhere.

Stéphane

Post Reply