Unable to access any mailbox via webmail - Error found

Use this forum if you have installed hMailServer and want to ask a question related to a production release of hMailServer. Before posting, please read the troubleshooting guide. A large part of all reported issues are already described in detail here.
Post Reply
User avatar
ditoh1
New user
New user
Posts: 7
Joined: 2011-06-09 21:09
Location: Washington DC

Unable to access any mailbox via webmail - Error found

Post by ditoh1 » 2011-08-02 15:00

Hello All,
This morning when I came to the office I found that a couple of my accounts arent able to access webmail, well...kinda.
Once I log in, the counter shows up (Email counter that loads all emails upon entry) and it wont get past a particular number. It seems to me that an email is corrupted, but I just cant seem to be able to find which one.

Also, I do get an error:
Internal Server Error. Please, contact your system administrator in order to report the problem.
which is very generic, Could someone please direct me in the right direction?

Thanks!

-DiTOH1
Thanks!!!

-D

^DooM^
Site Admin
Posts: 13861
Joined: 2005-07-29 16:18
Location: UK

Re: Unable to access any mailbox via webmail - Error found

Post by ^DooM^ » 2011-08-02 17:34

Do you have all logging enabled?

Have you followed the troubleshooting docs?
If at first you don't succeed, bomb disposal probably isn't for you! ヅ

User avatar
dzekas
Senior user
Senior user
Posts: 2486
Joined: 2005-10-13 21:28
Location: Lithuania

Re: Unable to access any mailbox via webmail - Error found

Post by dzekas » 2011-08-02 17:53

ditoh1 wrote:Hello All,
This morning when I came to the office I found that a couple of my accounts arent able to access webmail, well...kinda.
Once I log in, the counter shows up (Email counter that loads all emails upon entry) and it wont get past a particular number. It seems to me that an email is corrupted, but I just cant seem to be able to find which one.

Also, I do get an error:
Internal Server Error. Please, contact your system administrator in order to report the problem.
which is very generic, Could someone please direct me in the right direction?

Thanks!

-DiTOH1
If your webmail is in PHP, then you hit PHP memory limit in those emails.

User avatar
ditoh1
New user
New user
Posts: 7
Joined: 2011-06-09 21:09
Location: Washington DC

Re: Unable to access any mailbox via webmail - Error found

Post by ditoh1 » 2011-08-02 18:21

I am currently using AfterLogic WebMail Lite.
I do logging enabled on the server itself, but I cannot find anything related to webmail since the application is separate from HMail.
Thanks!!!

-D

User avatar
dzekas
Senior user
Senior user
Posts: 2486
Joined: 2005-10-13 21:28
Location: Lithuania

Re: Unable to access any mailbox via webmail - Error found

Post by dzekas » 2011-08-02 19:03

ditoh1 wrote:I am currently using AfterLogic WebMail Lite.
It can be in ASP or in PHP. Two different scripting engines. Two different ways of debugging it.

Post Reply