hMailServer service terminated unexpectedly

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associates
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Posts: 162
Joined: 2006-01-30 04:48

hMailServer service terminated unexpectedly

Post by associates » 2011-06-23 06:02

Hi,

I have been getting the following error on my machine running on XP Pro SP3.

Source: Service Control Manager
Event ID: 7034
Description: The hMailServer service terminated unexpectedly. It has done this 3 time(s).

The date when it happened the first time was June 21st, 2011 at 10:11:23PM
The second was 22/06/2011 at 1:38:05PM with the same error description
The third time was 22/06/2011 at 9:13:43PM with the same error description

So it has happened just recently.

I went to the Logs directory under hMailServer for the date 22/06/2011, I got the following
"SMTPD" 240 498 "2011-06-22 13:38:02.343" "202.167.197.222" "SENT: 250 Queued (0.328 seconds)"
"APPLICATION" 3584 "2011-06-22 13:38:02.343" "SMTPDeliverer - Message 235054: Delivering message from mike.ward@mycompany.com.au to hsmith@othercompany.com.au. File: C:\Program Files\hMailServer\Data\{29173DE1-176D-4132-AF96-CF4A6F9447CF}.eml"
"SMTPD" 2772 498 "2011-06-22 13:38:04.937" "202.167.197.222" "RECEIVED: QUIT"
"SMTPD" 2772 498 "2011-06-22 13:38:04.937" "202.167.197.222" "SENT: 221 goodbye"
"APPLICATION" 3824 "2011-06-22 15:14:05.750" "Starting servers..."
"APPLICATION" 3328 "2011-06-22 15:14:07.015" "SMTPDeliverer - Message 235054: Delivering message from mike.ward@mycompany.com.au to hsmith@othercompany.com.au. File: C:\Program Files\hMailServer\Data\{29173DE1-176D-4132-AF96-CF4A6F9447CF}.eml"
"APPLICATION" 3824 "2011-06-22 15:14:07.046" "Servers started."

As you can see, almost two hours later at 15:14PM, I realized the mail-server was down. Then, I re-started the hMailServer service.

The following is the log details of ERROR_hmailserver_2011-06-23
"ERROR" 620 "2011-06-23 08:52:35.437" "Severity: 2 (High), Code: HM5032, Source: DALConnection::Execute, Description: MySQL: Server shutdown in progress (Additional info: delete from hm_securityranges where rangeexpires = 1 AND rangeexpirestime < '2011-06-23 08:52:35')"
"ERROR" 2528 "2011-06-23 08:52:36.125" "Severity: 2 (High), Code: HM5033, Source: DALRecordset::Open, Description: MySQL: Server shutdown in progress (Additional info: select * from hm_fetchaccounts where fanexttry <= NOW() and falocked = 0 and faactive = 1 order by faid asc)"
"ERROR" 620 "2011-06-23 08:52:57.640" "Severity: 2 (High), Code: HM5032, Source: DALConnection::Execute, Description: Can't connect to MySQL server on 'localhost' (10061)"

I am running hMailServer 5.3-B1617.

Any help would be greatly appreciated.

Thank you

^DooM^
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Posts: 13861
Joined: 2005-07-29 16:18
Location: UK

Re: hMailServer service terminated unexpectedly

Post by ^DooM^ » 2011-06-23 10:10

That shows the MySQL server was shut down. hMail will not function correctly without it.
If at first you don't succeed, bomb disposal probably isn't for you! ヅ

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