Hotmail dont receiving

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newvar
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Hotmail dont receiving

Post by newvar » 2009-11-23 23:31

Hi,
In same server (static ip / not BL / HMS last) . I' install Kerio 6.x. Just add domain, 1 account and test sending to 7 address includes yahoo, hotmail, gmail. Work fine. Remove Kerio and install HMS. Add domain, 1 account and resend to the same 7 address. 6 receive, but hotmail not receiving. Re-send. Not receive. Ok. Uninstall HMS and re-install KERIO, add.... and work fine :shock: Remove Kerio, install HMS, add... send and hotmail not receive message :cry:
Why? What configuration for work to all hostmailler?

Code: Select all

"TCPIP"	3600	"2009-11-23 14:52:37.656"	"DNS - MX Result: 48 IP addresses were found."
"TCPIP"	3600	"2009-11-23 14:52:37.656"	"Connecting to 65.55.92.184..."
"SMTPC"	2552	20	"2009-11-23 14:52:37.937"	"65.55.92.184"	"RECEIVED: 220 snt0-mc4-f43.Snt0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Mon, 23 Nov 2009 05:52:25 -0800 "
"SMTPC"	2552	20	"2009-11-23 14:52:37.937"	"65.55.92.184"	"SENT: HELO mail.company.fr"
"SMTPC"	2552	20	"2009-11-23 14:52:38.078"	"65.55.92.184"	"RECEIVED: 250 snt0-mc4-f43.Snt0.hotmail.com (3.9.0.74) Hello [xx.xx.xx.xx]"
"SMTPC"	2552	20	"2009-11-23 14:52:38.078"	"65.55.92.184"	"SENT: MAIL FROM:<account@domain.com>"
"SMTPC"	2552	20	"2009-11-23 14:52:38.218"	"65.55.92.184"	"RECEIVED: 250 account@domain.com....Sender OK"
"SMTPC"	2552	20	"2009-11-23 14:52:38.218"	"65.55.92.184"	"SENT: RCPT TO:<my@hotmail.fr>"
"SMTPC"	2552	20	"2009-11-23 14:52:38.390"	"65.55.92.184"	"RECEIVED: 250 my@hotmail.fr "
"SMTPC"	2552	20	"2009-11-23 14:52:38.390"	"65.55.92.184"	"SENT: DATA"
"SMTPC"	2552	20	"2009-11-23 14:52:38.531"	"65.55.92.184"	"RECEIVED: 354 Start mail input; end with <CRLF>.<CRLF>"
"SMTPC"	2348	20	"2009-11-23 14:52:38.531"	"65.55.92.184"	"SENT: [nl]."
"SMTPC"	2552	20	"2009-11-23 14:52:39.031"	"65.55.92.184"	"RECEIVED: 250  <380-2200911123135237609@domain> Queued mail for delivery"
"SMTPC"	2552	20	"2009-11-23 14:52:39.031"	"65.55.92.184"	"SENT: QUIT"
"SMTPC"	2552	20	"2009-11-23 14:52:39.171"	"65.55.92.184"	"RECEIVED: 221 snt0-mc4-f43.Snt0.hotmail.com Service closing transmission channel"
"APPLICATION"	3600	"2009-11-23 14:52:39.171"	"SMTPDeliverer - Message 9: Message delivery thread completed."

^DooM^
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Re: Hotmail dont receiving

Post by ^DooM^ » 2009-11-23 23:33

Can you post the log for kerio?
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newvar
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Re: Hotmail dont receiving

Post by newvar » 2009-11-23 23:46

^DooM^ wrote:Can you post the log for kerio?

Code: Select all

[23/Nov/2009 22:44:26] Recv: Queue-ID: 4b0b023a-00000001, Service: SMTP, From: <account@domain.com>, To: <my@hotmail.fr>, Size: 542, Sender-Host: 127.0.0.1
[23/Nov/2009 22:44:28] Sent: Queue-ID: 4b0b023a-00000001, Recipient: <my@hotmail.fr>, Result: relayed, Status: 2.0.0 

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Re: Hotmail dont receiving

Post by ^DooM^ » 2009-11-24 00:05

Hmm is that it for kerio logging? Just 2 lines?
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Re: Hotmail dont receiving

Post by newvar » 2009-11-24 00:11

^DooM^ wrote:Hmm is that it for kerio logging? Just 2 lines?
Yes, it's only log SMTP on LOG left pane.

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Re: Hotmail dont receiving

Post by newvar » 2009-11-24 00:21

I see, but KERIO configuring to DIRECT. Not relayed (and no parameters to releayed register in setting)

^DooM^
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Re: Hotmail dont receiving

Post by ^DooM^ » 2009-11-24 00:36

Well according to hMail log the email went through and hotmail I assume later just drops it. This is down to their smartscreen tech which is very annoying. I don't see why it should drop emails from hMail and not Kerio you should contact them and ask.
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Re: Hotmail dont receiving

Post by newvar » 2009-11-24 01:40

horndog wrote:Do you get any errors from hmail Admin CP Utilities>Diagnostics>Your domain?
Whith my domain, all bullets are green :mrgreen:

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Re: Hotmail dont receiving

Post by newvar » 2009-11-24 11:49

Yes, it's default domain.

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martin
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Re: Hotmail dont receiving

Post by martin » 2009-11-24 20:09

I don't see why it should drop emails from hMail and not Kerio you should contact them and ask.
I'm assuming their filters analyze message content. Maybe hMailServer uses slightly different headers than Kerio and this makes their filter switch from legitimate email to spam. Microsoft provides some info here:
http://postmaster.msn.com/

I believe you can contact them and ask why they don't accept your specific email.

(I have no problems sending to Hotmail)

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Re: Hotmail dont receiving

Post by ^DooM^ » 2009-11-24 20:15

martin wrote:(I have no problems sending to Hotmail)
Me either although My domain names are quite old and have good reputations. It does seem strange though that someone would be penalised for using hMail. Maybe because it's free? I can see the corporate meeting now"

"Right hMail is free so it must be used by spammers as they would never buy an email server to spam with"... :D
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martin
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Re: Hotmail dont receiving

Post by martin » 2009-11-24 20:23

Hehe, I doubt it's as easy as that. Different clients and servers produces different email formats. hMailServers headers may be very similar to the headers of MailServerA and MailServerB, but not to MailServerC (Kerio in this case). Maybe newvar is sending email containing the word "test", and that word in combination with specific headers, specific sender IP addresses, specific top domain name raises the spam-score just over the top. There's literally thousands of things which could affect the spam score of a specific email. I doubt Hotmail turns of anti-spam just because the message originats from MailServerC.. :)

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Re: Hotmail dont receiving

Post by ^DooM^ » 2009-11-24 23:19

martin wrote:I doubt Hotmail turns of anti-spam just because the message originats from MailServerC..
I wouldn't put it past them giving a huge spam tolerance when sent from exchange as opposed to a non MS product.
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Re: Hotmail dont receiving

Post by westdam » 2009-11-25 10:09

hotmail has lots of trouble. as martin told you, there's lot of factor . Especially IP and PTR, or SPF.

Even the mailserver header sometimes can cause trouble. Before with Argosoft I've got lots of missing mail 'couse the argosoft header was " Argosoft bla bla for Win NT /ecc ecc "
the WIN in the header cause looooots of trouble in most server...


re-check the settings and :

enable SPF,enable DKIM,associate PTR to the hostname linked into mailserver ,if possible do not reside on dynamic Ip . ( i'm in italy and it's impossible to do last thing..most of the static IP are dynamic ip configured statically and this caose LOTS of trouble)

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Re: Hotmail dont receiving

Post by newvar » 2009-12-01 13:35

I found the problem. This is 1 address mail rejected by hotmail. Why?
Work in KERIO but not in HMS. Very, very strange :shock:

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martin
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Re: Hotmail dont receiving

Post by martin » 2009-12-01 19:37

Please see my previous response in this thread.

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