Knowing that email is opened

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chrisfarrugia
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Joined: 2008-05-29 17:10

Knowing that email is opened

Post by chrisfarrugia » 2008-05-29 17:14

Hi all,

Is there a way using hmail server how I can know whether the emails delivered have been openend or not by the recepient?

Thanks a lot,
Chris Farrugia

^DooM^
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Location: UK

Re: Knowing that email is opened

Post by ^DooM^ » 2008-05-29 17:26

Nope. You can request a read receipt from the other person but that is a client feature and has nothing to do with the server.
If at first you don't succeed, bomb disposal probably isn't for you! ヅ

rodolfor
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Location: Gubbio - Italy

Re: Knowing that email is opened

Post by rodolfor » 2008-06-02 09:18

If the recipient is a user of your server and it uses IMAP, you can read the hm_messages.messageFlagSeen in the sql table or use COM API.
Hmailserver [lastversion] + MSSQL

^DooM^
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Posts: 13861
Joined: 2005-07-29 16:18
Location: UK

Re: Knowing that email is opened

Post by ^DooM^ » 2008-06-02 09:22

That is true but it will only work for people on his server. I assume he want's to know if a user has read his email from say a newsletter. Most companies use an image or an url to track an email but that depends on the users mail client settings. There is no real accurate way to check this.
If at first you don't succeed, bomb disposal probably isn't for you! ヅ

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