Mail servers (GMail) rejecting receiving mail from hMailServer.

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paragshedbale
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Mail servers (GMail) rejecting receiving mail from hMailServer.

Post by paragshedbale » 2020-05-22 12:15

Hello,

Can someone please guide me as to why are my emails to Gmail recipients being declined (by Gmail) saying "your IP is not authorised to send emails directly to our server."?

Where do I need to remedy that?

I have checked with IntoDNS and that is OK except for the WWW record.
My IP is listed on the Spamhaus PBL list. Could that be the problem?

Thanks.

palinka
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Re: Mail servers (GMail) rejecting receiving mail from hMailServer.

Post by palinka » 2020-05-22 12:43

paragshedbale wrote:
2020-05-22 12:15
My IP is listed on the Spamhaus PBL list. Could that be the problem?.
Absolutely. Also, gmail usually includes a link with the bounce for more help. Sometimes its helpful.

Can you get yourself off the PBL? Would likely cost you something. I guess you'd have to decide if it's worth it.

paragshedbale
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Re: Mail servers (GMail) rejecting receiving mail from hMailServer.

Post by paragshedbale » 2020-05-23 08:10

Thanks!
I shall try and get off the PBL list.

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mattg
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Re: Mail servers (GMail) rejecting receiving mail from hMailServer.

Post by mattg » 2020-05-24 02:12

Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

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