Search found 24 matches

by picho
2019-06-10 13:26
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

yes my gateway ip address is on the firewall and it does mail inspection, intrusion detection
by picho
2019-06-10 11:47
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

thank you members for all your support, i realised the culprit was auto ban, because of attempts by spammers to hijack our systems, hmail would trigger autoban after 3 failed logon attempts and it would autoban our gateway ip address and so that kept us from receiving mail until the ban would be lif...
by picho
2019-06-07 18:11
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

actually the open relay test aborted
by picho
2019-06-07 18:11
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

Hi Nitro i ran the diagnostic test using DNSGoodies.com the open relay test is taking too long, what should i do to configure on my hmailserver
by picho
2019-06-07 09:51
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

when i run diagnostics on the hmailserver utility, it resolves perfectly to mail.hmailserver.com without any errors
by picho
2019-06-07 09:47
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Re: Not receiving mail

Thank u Nitro for your response. I used the tool from the link and below are the results from the tool: Test Result SMTP Banner Check Reverse DNS does not match SMTP banner SMTP TLS Warning - does not support TLS SMTP Server Disconnected May be an open relay SMTP Reverse DNS mismatch OK X.X.X.X reso...
by picho
2019-06-07 08:27
Forum: General discussions
Topic: Not receiving mail
Replies: 14
Views: 889

Not receiving mail

Dear Team, I am having trouble with my hmailserver, Last week i had my domain hosting provider transferred to another host and since then, i have been receiving fewer mails than usual with many mails not being received by my email accounts. I have restarted the server. I now don't know what to do, h...
by picho
2019-02-20 10:29
Forum: General discussions
Topic: Able to send mail outside but can't receive mail from outside
Replies: 10
Views: 1366

Re: Able to send mail outside but can't receive mail from outside

Thank you Jimmisaye,

Will contact the technician to configure the router to enable port forwarding so that mails can come through,

will post an update when this is done,

thanks,
by picho
2019-02-20 08:42
Forum: General discussions
Topic: Able to send mail outside but can't receive mail from outside
Replies: 10
Views: 1366

Re: Able to send mail outside but can't receive mail from outside

Yes Mattg, The technician who set up the cisco 1841 router opened up all ports on the router and therefore the router is not restricting any traffic, the configuration is as below: Current configuration : 3208 bytes ! version 12.4 service timestamps debug datetime msec service timestamps log datetim...
by picho
2019-02-19 18:19
Forum: General discussions
Topic: Able to send mail outside but can't receive mail from outside
Replies: 10
Views: 1366

Re: Able to send mail outside but can't receive mail from outside

Hullo Palinka, My ISP allows incoming and outgoing port 25 on firewall My windows server firewall allows both incoming and outgoing port 25 traffic I have no LAN firewall The router is configured to allow all traffic. And I don't have any software using port 25 I really don't know what is blocking t...
by picho
2019-02-19 17:00
Forum: General discussions
Topic: Able to send mail outside but can't receive mail from outside
Replies: 10
Views: 1366

Re: Able to send mail outside but can't receive mail from outside

Hullo experts more information on the problem I am facing The error message I get when I try sending to my hmailserver account from gmail is "the recipient server did not accept our requests to connect: gnereic:: failed_precondition: connect error (111) : Connection refused) This bounced message app...
by picho
2019-02-19 15:59
Forum: General discussions
Topic: Able to send mail outside but can't receive mail from outside
Replies: 10
Views: 1366

Able to send mail outside but can't receive mail from outside

Hullo Experts, I am having trouble with my hmail server installation, ever since I set it up and I ran the diagnostics on my hmailserver setup and it passed the diagnostics successfully. I am able to send emails out to external accounts and they are received but when I try to send emails to accounts...
by picho
2017-05-10 18:57
Forum: General discussions
Topic: Failing to connect my outlook to my hmailserver installation
Replies: 1
Views: 409

Failing to connect my outlook to my hmailserver installation

Hi everyone i have set up my hmailserver on windows server 2008 r2 and run my diagnostics and it was able to successfully connect to host mail.hmailserver.com : 25 i am failing to connect my outlook client on my local pc to the hmailserver on windows server 2008 r2 it keeps giving me the error that ...
by picho
2015-10-01 16:41
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Hi Jimimaseye, I am back up and running. The cyberoam techie came and just restored a recent working backup of the cyberoam configuration instead of wasting time troubleshooting the appliance. Am up and running once again safely behind my firewall sending and receiving mails. this is just for all cy...
by picho
2015-10-01 10:11
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Will surely do so jimimaseye, thanks again and keep up the good work
by picho
2015-10-01 09:24
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Hi jimimaseye, Thanks alot, the culprit is our cyberoam firewall. when i took off the firewall yesterday, voila, an email sent from my outlook disappeared from the delivery queue in hmail and arrived at my yahoo and gmail accounts. and when i checked this morning i found new mail from outside waitin...
by picho
2015-09-30 15:42
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

no jimimaseye,

it hasn't made a difference, i am just waiting for my users to go off the network before i can disconnect the firewall and try to connect directly through the router to test sending and receiving mail
by picho
2015-09-30 10:42
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

mattg, i have unchecked that setting
by picho
2015-09-30 10:34
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Hi mattg,

do u want me to uncheck the box for Allow incorrectly formatted line endings ?
Because by default that setting is checked
by picho
2015-09-30 07:46
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

another thing, we cant also receive emails from out

i can see email from outside in the logs but hmail seems to be rejecting them,

how come?
by picho
2015-09-30 07:44
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Thanks Jimimaseye, that is terrible of yahoo sees me as a spam box. I cleared my delivery queue and the DATA directory only contains the domain folder and its subfolders of the mailboxes. "DEBUG" 19276 "2015-09-30 08:27:32.430" "Creating session 6531" "SMTPD" 19276 6531 "2015-09-30 08:27:32.431" "19...
by picho
2015-09-29 16:13
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Another thing, we dont use a Zyxel router, our traffic is routed through a cyberoam appliance
by picho
2015-09-29 16:07
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

Re: hmailserver can't send or receive external mail

Hi jimisaye, here is the result of diagnostic of the server Test: Collect server details hMailServer version: hMailServer 5.3.3-B1879 Database type: MSSQL Compact Test: Test IPv6 IPv6 support is available in operating system. Test: Test outbound port SMTP relayer not in use. Attempting mail.hmailser...
by picho
2015-09-29 15:09
Forum: General discussions
Topic: hmailserver can't send or receive external mail
Replies: 18
Views: 1847

hmailserver can't send or receive external mail

Hi guys, my hmailserver installation is not sending and receiving external mail. Had everything setup according to the tutorial and even made sure my public ip and dns settings with my ISP are ok, did a confirmation with intoDNS for my domain and i found no issues with my dns configuration. I have i...