hMailServer backups are made by the hMailServer service. When you choose to start a backup in hMailServer Administrator, hMailServer Administrator connects to the hMailServer service using the COM API, and tells the hMailServer service to start a backup. Because of this, the hMailServer service must be running when a backup is being made.

Backup to network drives

For a backup to be successful, the hMailServer service must have permission to write to the path you have specified as backup destination.

If the backup destination is a network drive, you must ensure that the hMailServer service has permissions to write to this drive. Normally, you will have to change the Log-on account for the hMailServer service before backing up to a network drive. This is done in the service settings in the Windows control panel

For more information, see

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