hMailServer creating 1000's of duplicated emails

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nahosting
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hMailServer creating 1000's of duplicated emails

Post by nahosting » 2015-06-22 08:05

Hi,

We are getting instances of emails being duplicated in hMailServer. At the moment it seems to be sporadic and only seems to effect, funnily enough, our own domain (phew) but we need to try and get to the bottom of it. This morning we woke to 5000+ duplicated emails on our phones/in outlook etc.

We are using IMAP and they are shared mailboxes with the account being on at least 4 devices (2 PC's and 2 mobiles). We are using the latest hMailServer (5.6.3-B2249).

Here is the database hm_messages table (select * from hm_messages where messageaccountid = 9 and messagecreatetime = '2015-06-22 04:19:26')
Image

I am not sure how to proceed with this as we have to delete the messages so that our mail account and outlook are able to function.

Any pointers appreciated. Thanks.

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Re: hMailServer creating 1000's of duplicated emails

Post by jimimaseye » 2015-06-22 09:58

Are your emails collected by External Download or direct SMTP?

You need to look at your log files. Look at the time that the email came in (shouldnt be hard to find.) Look for the connection of whatever it is that delivers the emails to the server (it is highly likely, to be a problem with the sending server/conection but your logs - im guessing around 4:19 this morning - should help you determine this).
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Re: hMailServer creating 1000's of duplicated emails

Post by ecotechzone1 » 2015-06-22 10:42

use hardware firewall or u r going to change mail server setting and block duplicate mail

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mattg
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Re: hMailServer creating 1000's of duplicated emails

Post by mattg » 2015-06-23 00:31

ALSO, which version of Outlook

Outlook 2013 has issues, severe issues, in dealing with IMAP
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

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Re: hMailServer creating 1000's of duplicated emails

Post by bfsistemi » 2015-06-23 10:56

I had the same problem
The causes is outlook 2013 :-(
with any other e-mail program the problem does not occur.

For me no solution

by
Fabio

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Re: hMailServer creating 1000's of duplicated emails

Post by mattg » 2015-06-23 11:11

ALSO OP, do you have any rules in Outlook?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

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Re: hMailServer creating 1000's of duplicated emails

Post by nahosting » 2015-06-23 13:36

Thanks for your comments.

Here are the logs which look fine to me and no other instance occurs in the logs

Code: Select all

"TCPIP"	8392	"2015-06-22 04:19:25.527"	"TCP - 207.46.200.27 connected to 87.237.57.241:25."
"SMTPD"	8392	154288	"2015-06-22 04:19:25.527"	"207.46.200.27"	"SENT: 220 mail.nuttyabouthosting.co.uk"
"SMTPD"	8340	154288	"2015-06-22 04:19:25.636"	"207.46.200.27"	"RECEIVED: EHLO smtpi.msn.com"
"SMTPD"	8340	154288	"2015-06-22 04:19:25.636"	"207.46.200.27"	"SENT: 250-mail.nuttyabouthosting.co.uk[nl]250-SIZE 20480000[nl]250-STARTTLS[nl]250-AUTH LOGIN[nl]250 HELP"
"SMTPD"	8340	154288	"2015-06-22 04:19:25.730"	"207.46.200.27"	"RECEIVED: STARTTLS"
"SMTPD"	8340	154288	"2015-06-22 04:19:25.730"	"207.46.200.27"	"SENT: 220 Ready to start TLS"
"TCPIP"	8392	"2015-06-22 04:19:25.964"	"TCPConnection - TLS/SSL handshake completed. Session Id: 154288, Remote IP: 207.46.200.27, Version: TLSv1, Cipher: AES128-SHA, Bits: 128"
"SMTPD"	8824	154288	"2015-06-22 04:19:26.058"	"207.46.200.27"	"RECEIVED: EHLO smtpi.msn.com"
"SMTPD"	8824	154288	"2015-06-22 04:19:26.058"	"207.46.200.27"	"SENT: 250-mail.nuttyabouthosting.co.uk[nl]250-SIZE 20480000[nl]250-AUTH LOGIN[nl]250 HELP"
"SMTPD"	8392	154288	"2015-06-22 04:19:26.167"	"207.46.200.27"	"RECEIVED: MAIL FROM:<billing-alerts-noreply@mail.windowsazure.com> SIZE=14025"
"TCPIP"	8392	"2015-06-22 04:19:26.183"	"DNS lookup: 27.200.46.207.bl.spamcop.net, 0 addresses found: (none), Match: False"
"SMTPD"	8392	154288	"2015-06-22 04:19:26.292"	"207.46.200.27"	"SENT: 250 OK"
"SMTPD"	8824	154288	"2015-06-22 04:19:26.402"	"207.46.200.27"	"RECEIVED: RCPT TO:<[Our Email Address]>"
"SMTPD"	8824	154288	"2015-06-22 04:19:26.402"	"207.46.200.27"	"SENT: 250 OK"
"SMTPD"	8340	154288	"2015-06-22 04:19:26.511"	"207.46.200.27"	"RECEIVED: DATA"
"SMTPD"	8340	154288	"2015-06-22 04:19:26.511"	"207.46.200.27"	"SENT: 354 OK, send."
"TCPIP"	8508	"2015-06-22 04:19:26.839"	"Connecting to 127.0.0.1:783..."
"SMTPD"	8508	154288	"2015-06-22 04:19:28.730"	"207.46.200.27"	"SENT: 250 Queued (2.176 seconds)"
"APPLICATION"	9056	"2015-06-22 04:19:28.746"	"SMTPDeliverer - Message 1617445: Delivering message from billing-alerts-noreply@mail.windowsazure.com to [Our Email Address]. File: C:\Program Files (x86)\hMailServer\Data\{F56309B1-73C4-4B2E-81FD-4D30DE65F057}.eml"
"SMTPD"	8824	154288	"2015-06-22 04:19:28.824"	"207.46.200.27"	"RECEIVED: QUIT"
"SMTPD"	8824	154288	"2015-06-22 04:19:28.824"	"207.46.200.27"	"SENT: 221 goodbye"
"APPLICATION"	9056	"2015-06-22 04:19:32.981"	"SMTPDeliverer - Message 1617445: Message delivery thread completed."
So looking into the Outlook rules. I use Outlook 2010 and the other pc uses Outlook 2013. We have no rules on the 2010 one and the 2013 has 2 rules to move backup notice emails to a folder and delete successful ones. We are going to stop using Outlook 2013 for a while and use Thunderbird and see if that helps.

I am not sure outlook would be able to create all those duplicates though. They all have the same timestamp but different file names.

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Re: hMailServer creating 1000's of duplicated emails

Post by martin » 2015-06-25 09:25

I am not sure outlook would be able to create all those duplicates though. They all have the same timestamp but different file names.
If an IMAP client copies a message using the IMAP COPY command, the "Create time" will be preserved (this is according to the IMAP spec). The only thing I can think of which would cause duplicate messages with the same timestamp is an IMAP client instructing the server to copy the message.
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Re: hMailServer creating 1000's of duplicated emails

Post by nahosting » 2015-06-25 15:31

OK we will put it down to Outlook 2013 and let you know if it happens again now we have taken Outlook 2013 out of the equation. Thanks for all your comments.

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Re: hMailServer creating 1000's of duplicated emails

Post by nahosting » 2015-08-05 10:45

Hi Guys,

Thanks for your feedback and help with this.

Just for reference we have been doing further testing to try and find more details on this...

As previously mentioned it was Outlook 2013 causing the issues - it seems to issue the IMAP APPEND command which is creating the duplicates - here is a log excerpt...

Code: Select all

------------------------------------------- 8< snip >8 ------------------------------------------- 
"IMAPD"	4540	241591	"2015-08-05 08:56:40.690"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.721"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.721"	"1.2.3.4"	"SENT: f7la OK IDLE terminated"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"RECEIVED: pij7 FETCH 24 (UID)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"SENT: * 24 FETCH (UID 20850)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"SENT: pij7 OK FETCH completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.846"	"1.2.3.4"	"RECEIVED: e3pg IDLE"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.846"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:40.878"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:40.909"	"1.2.3.4"	"SENT: e3pg OK IDLE terminated"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"RECEIVED: otas UID FETCH 20850:20850 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: * 24 FETCH (UID 20850 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: )"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: otas OK UID completed"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.190"	"1.2.3.4"	"RECEIVED: wlyg IDLE"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.190"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:41.706"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:41.706"	"1.2.3.4"	"SENT: wlyg OK IDLE terminated"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.737"	"1.2.3.4"	"RECEIVED: fgva APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.737"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.023"	"1.2.3.4"	"SENT: * 25 EXISTS[nl]* 5 RECENT[nl]fgva OK APPEND completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.132"	"1.2.3.4"	"RECEIVED: mnp8 NOOP"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.132"	"1.2.3.4"	"SENT: mnp8 OK NOOP completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.242"	"1.2.3.4"	"RECEIVED: lxrb UID STORE 20850 FLAGS.SILENT ()"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.273"	"1.2.3.4"	"SENT: lxrb OK UID completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.461"	"1.2.3.4"	"RECEIVED: xr6f IDLE"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.461"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.523"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.523"	"1.2.3.4"	"SENT: xr6f OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"RECEIVED: lmyv FETCH 25 (UID)"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"SENT: * 25 FETCH (UID 20851)"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"SENT: lmyv OK FETCH completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.789"	"1.2.3.4"	"RECEIVED: tobb IDLE"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.789"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.882"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.882"	"1.2.3.4"	"SENT: tobb OK IDLE terminated"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"RECEIVED: ialw UID FETCH 20851:20851 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: * 25 FETCH (UID 20851 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: )"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: ialw OK UID completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:47.304"	"1.2.3.4"	"RECEIVED: 6q07 IDLE"
"IMAPD"	4560	241591	"2015-08-05 08:56:47.304"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4556	241591	"2015-08-05 08:56:47.820"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4556	241591	"2015-08-05 08:56:47.820"	"1.2.3.4"	"SENT: 6q07 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:47.867"	"1.2.3.4"	"RECEIVED: ir0w APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4588	241591	"2015-08-05 08:56:47.867"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.235"	"1.2.3.4"	"SENT: * 26 EXISTS[nl]* 6 RECENT[nl]ir0w OK APPEND completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.282"	"1.2.3.4"	"RECEIVED: 59zt NOOP"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.282"	"1.2.3.4"	"SENT: 59zt OK NOOP completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.313"	"1.2.3.4"	"RECEIVED: vc85 UID STORE 20851 FLAGS.SILENT ()"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.329"	"1.2.3.4"	"SENT: vc85 OK UID completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.375"	"1.2.3.4"	"RECEIVED: 8uw3 IDLE"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.375"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.407"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.407"	"1.2.3.4"	"SENT: 8uw3 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"RECEIVED: 59ay FETCH 26 (UID)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"SENT: * 26 FETCH (UID 20852)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"SENT: 59ay OK FETCH completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.532"	"1.2.3.4"	"RECEIVED: zplk IDLE"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.532"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.563"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.563"	"1.2.3.4"	"SENT: zplk OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"RECEIVED: wf7f UID FETCH 20852:20852 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: * 26 FETCH (UID 20852 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: )"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: wf7f OK UID completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.875"	"1.2.3.4"	"RECEIVED: tzo3 IDLE"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.875"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.376"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.376"	"1.2.3.4"	"SENT: tzo3 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.517"	"1.2.3.4"	"RECEIVED: oin7 APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.517"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.148"	"1.2.3.4"	"SENT: * 27 EXISTS[nl]* 7 RECENT[nl]oin7 OK APPEND completed"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.226"	"1.2.3.4"	"RECEIVED: y7nn NOOP"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.226"	"1.2.3.4"	"SENT: y7nn OK NOOP completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:58.273"	"1.2.3.4"	"RECEIVED: mk36 UID STORE 20852 FLAGS.SILENT ()"
"IMAPD"	4588	241591	"2015-08-05 08:56:58.288"	"1.2.3.4"	"SENT: mk36 OK UID completed"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.319"	"1.2.3.4"	"RECEIVED: qsrp IDLE"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.319"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4572	241591	"2015-08-05 08:56:58.366"	"1.2.3.4"	"RECEIVED: DONE"
------------------------------------------- 8< snip >8 ------------------------------------------- 
Thanks for your help guys.

Cheers

bfsistemi
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Re: hMailServer creating 1000's of duplicated emails

Post by bfsistemi » 2015-08-05 16:49

nahosting wrote:Hi Guys,

Thanks for your feedback and help with this.

Just for reference we have been doing further testing to try and find more details on this...

As previously mentioned it was Outlook 2013 causing the issues - it seems to issue the IMAP APPEND command which is creating the duplicates - here is a log excerpt...

Code: Select all

------------------------------------------- 8< snip >8 ------------------------------------------- 
"IMAPD"	4540	241591	"2015-08-05 08:56:40.690"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.721"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.721"	"1.2.3.4"	"SENT: f7la OK IDLE terminated"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"RECEIVED: pij7 FETCH 24 (UID)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"SENT: * 24 FETCH (UID 20850)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.768"	"1.2.3.4"	"SENT: pij7 OK FETCH completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.846"	"1.2.3.4"	"RECEIVED: e3pg IDLE"
"IMAPD"	4540	241591	"2015-08-05 08:56:40.846"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:40.878"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:40.909"	"1.2.3.4"	"SENT: e3pg OK IDLE terminated"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"RECEIVED: otas UID FETCH 20850:20850 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: * 24 FETCH (UID 20850 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: )"
"IMAPD"	4572	241591	"2015-08-05 08:56:40.940"	"1.2.3.4"	"SENT: otas OK UID completed"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.190"	"1.2.3.4"	"RECEIVED: wlyg IDLE"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.190"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:41.706"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:41.706"	"1.2.3.4"	"SENT: wlyg OK IDLE terminated"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.737"	"1.2.3.4"	"RECEIVED: fgva APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4564	241591	"2015-08-05 08:56:41.737"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.023"	"1.2.3.4"	"SENT: * 25 EXISTS[nl]* 5 RECENT[nl]fgva OK APPEND completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.132"	"1.2.3.4"	"RECEIVED: mnp8 NOOP"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.132"	"1.2.3.4"	"SENT: mnp8 OK NOOP completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.242"	"1.2.3.4"	"RECEIVED: lxrb UID STORE 20850 FLAGS.SILENT ()"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.273"	"1.2.3.4"	"SENT: lxrb OK UID completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.461"	"1.2.3.4"	"RECEIVED: xr6f IDLE"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.461"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.523"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4560	241591	"2015-08-05 08:56:46.523"	"1.2.3.4"	"SENT: xr6f OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"RECEIVED: lmyv FETCH 25 (UID)"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"SENT: * 25 FETCH (UID 20851)"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.586"	"1.2.3.4"	"SENT: lmyv OK FETCH completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.789"	"1.2.3.4"	"RECEIVED: tobb IDLE"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.789"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.882"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:46.882"	"1.2.3.4"	"SENT: tobb OK IDLE terminated"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"RECEIVED: ialw UID FETCH 20851:20851 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: * 25 FETCH (UID 20851 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: )"
"IMAPD"	4556	241591	"2015-08-05 08:56:46.961"	"1.2.3.4"	"SENT: ialw OK UID completed"
"IMAPD"	4560	241591	"2015-08-05 08:56:47.304"	"1.2.3.4"	"RECEIVED: 6q07 IDLE"
"IMAPD"	4560	241591	"2015-08-05 08:56:47.304"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4556	241591	"2015-08-05 08:56:47.820"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4556	241591	"2015-08-05 08:56:47.820"	"1.2.3.4"	"SENT: 6q07 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:47.867"	"1.2.3.4"	"RECEIVED: ir0w APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4588	241591	"2015-08-05 08:56:47.867"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.235"	"1.2.3.4"	"SENT: * 26 EXISTS[nl]* 6 RECENT[nl]ir0w OK APPEND completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.282"	"1.2.3.4"	"RECEIVED: 59zt NOOP"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.282"	"1.2.3.4"	"SENT: 59zt OK NOOP completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.313"	"1.2.3.4"	"RECEIVED: vc85 UID STORE 20851 FLAGS.SILENT ()"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.329"	"1.2.3.4"	"SENT: vc85 OK UID completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.375"	"1.2.3.4"	"RECEIVED: 8uw3 IDLE"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.375"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.407"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.407"	"1.2.3.4"	"SENT: 8uw3 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"RECEIVED: 59ay FETCH 26 (UID)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"SENT: * 26 FETCH (UID 20852)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.454"	"1.2.3.4"	"SENT: 59ay OK FETCH completed"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.532"	"1.2.3.4"	"RECEIVED: zplk IDLE"
"IMAPD"	4556	241591	"2015-08-05 08:56:51.532"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.563"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.563"	"1.2.3.4"	"SENT: zplk OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"RECEIVED: wf7f UID FETCH 20852:20852 (UID FLAGS RFC822.SIZE BODY.PEEK[] INTERNALDATE)"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: * 26 FETCH (UID 20852 RFC822.SIZE 144864 FLAGS () INTERNALDATE " 5-Aug-2015 08:54:54 +0100" BODY[] {144864}"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: )"
"IMAPD"	4588	241591	"2015-08-05 08:56:51.610"	"1.2.3.4"	"SENT: wf7f OK UID completed"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.875"	"1.2.3.4"	"RECEIVED: tzo3 IDLE"
"IMAPD"	4540	241591	"2015-08-05 08:56:51.875"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.376"	"1.2.3.4"	"RECEIVED: DONE"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.376"	"1.2.3.4"	"SENT: tzo3 OK IDLE terminated"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.517"	"1.2.3.4"	"RECEIVED: oin7 APPEND "INBOX" () " 5-Aug-2015 08:54:54 +0100" {144862}"
"IMAPD"	4588	241591	"2015-08-05 08:56:52.517"	"1.2.3.4"	"SENT: + Ready for literal data"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.148"	"1.2.3.4"	"SENT: * 27 EXISTS[nl]* 7 RECENT[nl]oin7 OK APPEND completed"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.226"	"1.2.3.4"	"RECEIVED: y7nn NOOP"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.226"	"1.2.3.4"	"SENT: y7nn OK NOOP completed"
"IMAPD"	4588	241591	"2015-08-05 08:56:58.273"	"1.2.3.4"	"RECEIVED: mk36 UID STORE 20852 FLAGS.SILENT ()"
"IMAPD"	4588	241591	"2015-08-05 08:56:58.288"	"1.2.3.4"	"SENT: mk36 OK UID completed"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.319"	"1.2.3.4"	"RECEIVED: qsrp IDLE"
"IMAPD"	4552	241591	"2015-08-05 08:56:58.319"	"1.2.3.4"	"SENT: + idling"
"IMAPD"	4572	241591	"2015-08-05 08:56:58.366"	"1.2.3.4"	"RECEIVED: DONE"
------------------------------------------- 8< snip >8 ------------------------------------------- 
Thanks for your help guys.

Cheers
Bad situation. :-(
the problem is that more and more PC using Outlook 2013, and many do not want to change email client having paid. Personally, with this outlook's bug in circulation it will be difficult to install hMailServer yet. And the problem does not exist for microsoft. In one case I had to go to ms exchange to solve the problem.

User avatar
mattg
Moderator
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Posts: 20273
Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: hMailServer creating 1000's of duplicated emails

Post by mattg » 2015-08-05 23:42

Yep that is Micro$oft's grand plan...
Make you buy software that only works with their other paid software, breaking standards at every step, offering next to ZERO support

(Don't get me started on the Windows 10 upgrade error message 'Something Happened')
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

User avatar
SorenR
Senior user
Senior user
Posts: 3222
Joined: 2006-08-21 15:38
Location: Denmark

Re: hMailServer creating 1000's of duplicated emails

Post by SorenR » 2015-08-05 23:59

mattg wrote:Yep that is Micro$oft's grand plan...
Make you buy software that only works with their other paid software, breaking standards at every step, offering next to ZERO support

(Don't get me started on the Windows 10 upgrade error message 'Something Happened')
Image
:mrgreen:
SørenR.

“With age comes wisdom, but sometimes age comes alone.”
- Oscar Wilde

iguanavi
New user
New user
Posts: 8
Joined: 2011-02-26 21:52

Re: hMailServer creating 1000's of duplicated emails

Post by iguanavi » 2015-09-17 17:07

I have the same issue every once in a while. It seams the only way to fix is to close outlook and reopen. Then it stops duplicating the emails. Anybody find a solution for this? I have confirmed on my server it is the APPEND command issued by outlook that is causing this issue.

"192.168.1.92" "SENT: * 8 EXISTS[nl]* 1 RECENT[nl]6awv OK APPEND completed"

bfsistemi
Normal user
Normal user
Posts: 32
Joined: 2011-12-05 10:16

Re: hMailServer creating 1000's of duplicated emails

Post by bfsistemi » 2015-09-21 17:04

iguanavi wrote:I have the same issue every once in a while. It seams the only way to fix is to close outlook and reopen. Then it stops duplicating the emails. Anybody find a solution for this? I have confirmed on my server it is the APPEND command issued by outlook that is causing this issue.

"192.168.1.92" "SENT: * 8 EXISTS[nl]* 1 RECENT[nl]6awv OK APPEND completed"
In my case, the only solution was to migrate on MS exchange because the customer was determined to use Outlook 2013. :|
Otherwise as a solution you can use another mail program.
bye

galiling
New user
New user
Posts: 1
Joined: 2016-01-21 20:40

Re: hMailServer creating 1000's of duplicated emails

Post by galiling » 2016-01-21 20:55

We had a similar issue where we would edit a message in OL2013 and the message keeps flashing in the inbox folder. I had passthrough logs from the OL2013 client and my mailserver and I can see that OL2013 for some reason keeps executing the APPEND command on this message. Once we click out the inbox folder and click back in the inbox folder, the "blinking message" issue stops.

After months of debugging and testing, my team found that there's an OL 2013 build which causes this issue. Once we downgraded OL2013 this issue stopped happening. Below is the update that we removed for this issue to go away.

https://support.microsoft.com/en-us/kb/2956170

I hope this helped.

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