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Remote server replied: 530 SMTP authentication is required.

Posted: 2012-01-26 17:34
by bescher
Hi All
I have Hmail server installed and been working fine for the last however number of years
I have a domain called k*.net on it and they receive and send mail just fine.
I also have a mailinglist server listed in dns as list.k*.net
all of a sudden starting in December we now get the following when they tried to send something out to the listserver
(and yes it requires authentication and the list server is configured for that) but nothing goes out except for the below
The below ip is the ip of hmail servers ip address

Help I have lost hair over this

Bob E

From: mailer-daemon@pop.rsegroup.com [mailto:mailer-daemon@pop.rsegroup.com]
Sent: Thursday, January 26, 2012 4:43 AM
To: kinza@kinza.net
Subject: Undeliverable: KEYS FOR SUCCESS, January-February 2012

Your message did not reach some or all of the intended recipients.

Sent: Wed, 25 Jan 2012 09:19:54 -0600
Subject: KEYS FOR SUCCESS, January-February 2012

The following recipient(s) could not be reached:

keys_for_success@list.k*.net
Error Type: SMTP
Remote server (63.131.81.207) issued an error.
hMailServer sent: RCPT TO:<keys_for_success@list.*.net>
Remote server replied: 530 SMTP authentication is required.
hMailServer

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-26 20:35
by ^DooM^
What version of hMail?

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-27 11:02
by bescher
Hi
Ver 5.4.1931

Thank you

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-27 11:09
by bescher
I also failed to mention (now that I am thinking about it
that hmail seems to send the newsletter repeatedly

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-27 15:07
by mattg
so messages sent multiple times and also the error was reported??

5.4 has issues with distribution lists that have been 'fixed' by Bill and his experimental builds
http://www.hmailserver.com/forum/viewto ... 10&t=21420
check >> 2011.10.26

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-27 23:47
by bescher
Yes but the distribution list or mail list is on a xbuntu box nit on the system running hmail.
All setting s are correct on the xbuntu box (checked by the programmer) it seems that Hmail is not sending the message to the mailing list and coming up with that error messgae on authentication

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-01-28 03:21
by mattg
mattg wrote:5.4 has issues with distribution lists that have been 'fixed' by Bill and his experimental builds
http://www.hmailserver.com/forum/viewto ... 10&t=21420
check >> 2011.10.26

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-03 19:39
by bescher
I am still getting the below error.
Everything was working fine in Dec when I was using the same version


Your message did not reach some or all of the intended recipients.

Sent: Fri, 3 Feb 2012 11:19:13 -0600
Subject: Kinza's Keys for Success, February, 2012

The following recipient(s) could not be reached:

keys_for_success@list.kinza.net
Error Type: SMTP
Remote server (63.131.81.207) issued an error.
hMailServer sent: RCPT TO:<keys_for_success@list.kinza.net>
Remote server replied: 530 SMTP authentication is required.



hMailServer

And here is a log snippet (the 63.131.81.207 is hmail servers ip address


"SMTPD" 2984 3182 "2012-02-03 10:46:43.751" "98.103.208.194" "SENT: 220 Welcome to RSEGroup Mail Server"
"TCPIP" 2984 "2012-02-03 10:46:46.704" "TCP - 74.208.4.194 connected to 63.131.81.207:2525."
"SMTPD" 2984 3183 "2012-02-03 10:46:46.704" "74.208.4.194" "SENT: 220 Welcome to RSEGroup Mail Server"
"SMTPD" 3024 3182 "2012-02-03 10:46:48.783" "98.103.208.194" "RECEIVED: EHLO back"
"SMTPD" 3024 3182 "2012-02-03 10:46:48.783" "98.103.208.194" "SENT: 250-pop.rsegroup.com[nl]250-SIZE[nl]250 AUTH LOGIN"
"SMTPD" 3020 3182 "2012-02-03 10:46:48.814" "98.103.208.194" "RECEIVED: AUTH LOGIN"
"SMTPD" 3020 3182 "2012-02-03 10:46:48.814" "98.103.208.194" "SENT: 334 VXNlcm5hbWU6"
"SMTPD" 3008 3182 "2012-02-03 10:46:48.830" "98.103.208.194" "RECEIVED: YmVzY2hlckByc2Vncm91cC5jb20="
"SMTPD" 3008 3182 "2012-02-03 10:46:48.830" "98.103.208.194" "SENT: 334 UGFzc3dvcmQ6"
"SMTPD" 2976 3182 "2012-02-03 10:46:48.861" "98.103.208.194" "RECEIVED: ***"
"SMTPD" 2976 3182 "2012-02-03 10:46:48.876" "98.103.208.194" "SENT: 235 authenticated."
"SMTPD" 3008 3182 "2012-02-03 10:46:48.892" "98.103.208.194" "RECEIVED: MAIL FROM: <bescher@rsegroup.com>"
"SMTPD" 3008 3182 "2012-02-03 10:46:48.892" "98.103.208.194" "SENT: 250 OK"
"SMTPD" 2976 3182 "2012-02-03 10:46:48.923" "98.103.208.194" "RECEIVED: RCPT TO: <keys_for_success@list.kinza.net>"
"SMTPD" 2976 3182 "2012-02-03 10:46:48.923" "98.103.208.194" "SENT: 250 OK"
"SMTPD" 3028 3182 "2012-02-03 10:46:50.439" "98.103.208.194" "RECEIVED: DATA"
"SMTPD" 3028 3182 "2012-02-03 10:46:50.439" "98.103.208.194" "SENT: 354 OK, send."
"SMTPD" 2708 3182 "2012-02-03 10:46:51.017" "98.103.208.194" "SENT: 250 Queued (0.531 seconds)"
"APPLICATION" 2876 "2012-02-03 10:46:51.033" "SMTPDeliverer - Message 540563: Delivering message from bescher@rsegroup.com to keys_for_success@list.kinza.net. File: C:\Program Files\hMailServer\Data\{CB7DC85C-062E-4911-938B-63D2BAB3A250}.eml"
"SMTPD" 2876 0 "2012-02-03 10:46:51.033" "TCP" "DNS - MX Lookup: list.kinza.net"
"SMTPD" 2876 0 "2012-02-03 10:46:51.033" "TCP" "DNS - MX Result: 1 IP addresses were found."
"TCPIP" 2876 "2012-02-03 10:46:51.033" "Connecting to 63.131.81.207..."
"TCPIP" 2984 "2012-02-03 10:46:51.048" "TCP - 63.131.81.207 connected to 63.131.81.207:2525."
"SMTPD" 2984 3185 "2012-02-03 10:46:51.048" "63.131.81.207" "SENT: 220 Welcome to RSEGroup Mail Server"
"SMTPC" 2988 3184 "2012-02-03 10:46:51.048" "63.131.81.207" "RECEIVED: 220 Welcome to RSEGroup Mail Server + eWall v3.0.217"
"SMTPC" 2988 3184 "2012-02-03 10:46:51.048" "63.131.81.207" "SENT: HELO pop.rsegroup.com"
"SMTPD" 2988 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: HELO pop.rsegroup.com"
"SMTPD" 2988 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "SENT: 250 Hello."
"SMTPC" 2988 3184 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: 250 Hello."
"SMTPC" 2988 3184 "2012-02-03 10:46:51.064" "63.131.81.207" "SENT: MAIL FROM:<bescher@rsegroup.com>"
"SMTPD" 2984 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: MAIL FROM:<bescher@rsegroup.com>"
"SMTPD" 2984 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "SENT: 250 OK"
"SMTPC" 2988 3184 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: 250 OK"
"SMTPC" 2988 3184 "2012-02-03 10:46:51.064" "63.131.81.207" "SENT: RCPT TO:<keys_for_success@list.kinza.net>"
"SMTPD" 2988 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: RCPT TO:<keys_for_success@list.kinza.net>"
"SMTPD" 2988 3185 "2012-02-03 10:46:51.064" "63.131.81.207" "SENT: 530 SMTP authentication is required."
"SMTPC" 2984 3184 "2012-02-03 10:46:51.064" "63.131.81.207" "RECEIVED: 530 SMTP authentication is required."
"SMTPC" 2984 3184 "2012-02-03 10:46:51.080" "63.131.81.207" "SENT: QUIT"
"SMTPD" 2984 3185 "2012-02-03 10:46:51.080" "63.131.81.207" "RECEIVED: QUIT"
"SMTPD" 2984 3185 "2012-02-03 10:46:51.080" "63.131.81.207" "SENT: 221 goodbye"
"SMTPC" 2988 3184 "2012-02-03 10:46:51.080" "63.131.81.207" "RECEIVED: 221 goodbye"
"APPLICATION" 2876 "2012-02-03 10:46:51.189" "SMTPDeliverer - Message 540563: Message delivery thread completed."

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-03 20:09
by bescher
I must add that I can send out a email to another list that is on the same server that the above list is on just fine. Settings in hmail are the same for both lists

Thanks

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-04 03:50
by mattg
I can't see where in that log snippet that the error occurs...

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-04 04:31
by bescher
Twelve lines up from the bottom

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-04 09:54
by mattg
Sorry, should have looked harder :)

I've had this all wrong in my head. I was thinking you were using hMailserver's distribution lists, but you aren't.
You are simply sending a message to the list server (hosted elsewhere) - which the list server is rejecting, correct?

You say that your hmailserver is set to authenticate. How is your hmailserver set to authenticate to this list?
Do you have a route set for the list server?

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-05 09:56
by bescher
no I don't have a route in Hmail for this.
What is so strange about it is this computer has two different mailing lists programs on it.
1. Mailman
2, ProDada
On these programs there is 5 mailing list. No one (including me) has any problem sending a message to 4 out of five of these lists. It's only the one and even if I try to send to this list it doesn't go anywhere. The original programmer has checked it and has found nothing wrong. In the list program itself (Which is pro Dada) you can run the smtp tests and everything s fine. It will send you a message. But when sent from hmail it seems that hmail goes into a loop resending the message over and over again. Now on top of all this nothing has changed since back in the summer when I upgraded Hmail.

I really don't understand routes but I would try it if shown how. I have always used the default and although look and try to learn I generally run a relay test and thats it.

I need this to work it's a 300.00 a month job I may lose

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-05 10:15
by mattg
mattg wrote:You say that your hmailserver is set to authenticate. How is your hmailserver set to authenticate to this list?

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-05 20:27
by bescher
Same as Hmail a user name (full email address) and password
(which both are the same as Hmailservers

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-06 15:04
by mattg
OK your hmailserver has an account the same, and has the same password...

how does hMailserver authenticate?

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-07 21:02
by bescher
full email address and password

Re: Remote server replied: 530 SMTP authentication is requir

Posted: 2012-02-08 12:58
by mattg
OK

But where have you asked hMailserver to send the password when sending mail to this list server?
hMailserver won't typically send a password, unless you specify a route which requires authentication.